CRM Executive
12 hours ago
Industry : Education
Shift Timing : 11:30 am to 8:30 pm
Working days : Mon - Sat ( 6 days work from office )
Location : Vashi, Navi Mumbai
Role : Operations Executive ( CRM )
JD- Operations Executive
Key Responsibilities:
- Data Management:
- Maintain and manage the CRM system to ensure data accuracy and integrity.
- Coordinate with sales member for the admission and follow up.
- Generate reports and dashboards to monitor sales performance and trends.
- Sales Process Optimization:
- Develop, refine sales processes to enhance efficiency and effectiveness.
- Identify bottlenecks in the sales cycle and propose solutions.
- Collaboration:
- Work closely with sales team goals and target audience.
- Collaborate with product development to relay customer feedback and inform product improvements.
- Customer Relationship Management:
- Assist in developing strategies for customer engagement, retention,
- Support the sales team in managing key accounts and building long-term relationships.
Qualifications:
- Bachelor’s degree in business, Education, or a related field.
- 1-4 years of experience in sales operations, preferably within the education sector.
- Strong analytical skills with experience in data analysis and reporting tools.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced environment.
- Knowledge of educational products and trends is a plus.
You can also whatsapp at 0091 - 8291183977
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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