CRM Executive

4 hours ago


Navi Mumbai, Maharashtra, India Transworld Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: CRM Executive / Lead Management Specialist

Experience Required:

  • Strong US Accent is a must
  • Prior experience in US Voice Process
  • Candidates from KPO / BPO backgrounds preferred

Work Timings:

  • 6:30 PM to 3:00 AM IST
  • Note: No travel/transport facility provided

Key Responsibilities:

  • Manage and update customer database in the CRM system
  • Track, assign, and follow up on incoming leads
  • Coordinate with sales team to ensure timely lead conversion
  • Monitor lead status and prepare daily/weekly reports
  • Maintain communication logs and customer interaction history

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