CRM Executive
4 hours ago
Job Title: CRM Executive / Lead Management Specialist
Experience Required:
- Strong US Accent is a must
- Prior experience in US Voice Process
- Candidates from KPO / BPO backgrounds preferred
Work Timings:
- 6:30 PM to 3:00 AM IST
- Note: No travel/transport facility provided
Key Responsibilities:
- Manage and update customer database in the CRM system
- Track, assign, and follow up on incoming leads
- Coordinate with sales team to ensure timely lead conversion
- Monitor lead status and prepare daily/weekly reports
- Maintain communication logs and customer interaction history
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