CRM Executive

4 days ago

Moudhapara Raipur Chhattisgarh, India Secured Security Solutions Pvt Ltd Full time

**Job description**

**Roles and Responsibilities**:

- Must have good communication over both English.
- Must have good working on Excel and MS office.
- Must have good skills on drafting.
- Answer incoming calls from customers, answer inquiries, resolve complaints.
- An efficient Customer Service Executive must make sure that the complaints made by customers are genuine and then must try to resolve them or propose a solution which helps the customer.
- Overseeing the customer service process.

**Role**:Customer Retention - Voice / Blended
**Industry Type**:BPO / Call Centre
**Department**:Customer Success, Service & Operations
**Employment Type**:Full Time, Permanent
**Role Category**:Voice / Blended

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- English comunication skills is prefered, If you have good communication skills in English then reply with Yes.

**Experience**:

- CRM: 1 year (preferred)

Work Location: In person

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