CRM Executive

2 weeks ago


Raipur Chhattisgarh, India Human connections Alliance LLP Full time

**Job Title
- CRM Executive**

**Roles and Responsibilities**:

- Develop and implement strategies to improve overall customer satisfaction and loyalty.
- Analyze customer feedback and behavior to identify areas for improvement.
- Collaborate with cross-functional teams to ensure a consistent customer experience.
- Train and mentor staff to deliver exceptional customer service.
- Monitor and address customer issues and concerns promptly.
- Measure and track customer satisfaction metrics.
- Stay updated on industry trends and best practices in customer experience management.
- Drive initiatives to improve customer retention and lifetime value.

**Qualifications**:

- Bachelor's degree in Business Administration, Marketing, or related field.
- 3-4 years of experience in customer service or customer experience management.
- Strong leadership and communication skills.
- Proficiency in CRM software.
- Knowledge of industry trends in customer experience management.

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


  • CRM Service

    1 day ago


    Raipur, Chhattisgarh, India AV Groups Full time

    **Job Title**: CRM Service Executive **Location**: Raipur **Salary Range**: Up to ₹20,000 per month **Key Responsibilities**: - Maintain and update customer records in CRM software - Coordinate with internal teams to ensure timely resolution of customer issues - Track, monitor, and follow up on service requests to ensure customer satisfaction - Prepare...

  • CRM (Fluent English)

    23 hours ago


    Raipur, Chhattisgarh, India nirvana_association Full time

    Here's a sample **Job Description (JD)** for a **CRM (Customer Relationship Management) Executive** role: **Job Title**: CRM Executive **Key Responsibilities**: - Maintain and update customer records in the CRM system. - Handle customer inquiries, resolve complaints, and provide product/service information. Pay: ₹15,000.00 - ₹30,000.00 per...

  • CRM Executive

    2 weeks ago


    Moudhapara, Raipur, Chhattisgarh, India Secured Security Solutions Pvt Ltd Full time

    **Job description** **Roles and Responsibilities**: - Must have good communication over both English. - Must have good working on Excel and MS office. - Must have good skills on drafting. - Answer incoming calls from customers, answer inquiries, resolve complaints. - An efficient Customer Service Executive must make sure that the complaints made by...

  • Marketing Executive

    2 weeks ago


    Raipur, Chhattisgarh, India Shree Shivam Attires Pvt Ltd Full time

    We are looking for marketing executive for field sales work Setting sales goals and developing sales strategies. - Researching prospects and generating leads. - Handling customer questions, inquiries, and complaints. - Preparing and sending quotes and proposals. - Managing the sales process through specific software programs. - Building and maintaining a...

  • Telesales Executive

    22 hours ago


    Raipur, Chhattisgarh, India Hymn Films Full time

    **Key Responsibilities**: - **Relationship Building**: Build and nurture strong relationships with prospective clients, understanding their unique needs and preferences to tailor our services accordingly. - **Sales Conversion**: Qualify leads, address inquiries, and overcome objections to successfully convert prospects into sales opportunities. - **Pipeline...

  • Sales Executive

    2 weeks ago


    Raipur, Chhattisgarh, India Career Brain Consultancy Full time

    **Roles and Responsibilities**: - Conduct market research to identify selling possibilities and evaluate customer needs. - Visiting Customer on a regular basis. - Achieving Sales target. - Handling post ordering activities relating to customer from dispatched to payment. - Actively seek out new sales opportunities through cold calling, networking and social...


  • Raipur, Chhattisgarh, India Career Choice Solution Full time

    Ultimately, you’ll help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth. **Responsibilities**: - Conduct market research to identify selling possibilities and evaluate customer needs - Actively seek out new sales opportunities through cold calling, networking and social media - Set up meetings with...


  • Raipur, Chhattisgarh, India MARUTI SUZUKI SKY AUTOMOBILES Full time

    Coordinate with customers and sales team for scheduled vehicle deliveries. - Prepare delivery kits and inspect vehicles before handover - Organize vehicle delivery ceremonies and ensure a warm customer experience - Update CRM systems with delivery details and feedback - Maintain delivery logs and daily reports - Follow up post-delivery for feedback or...

  • Sales Executive

    1 day ago


    Raipur, Chhattisgarh, India COLTENE WHALEDENT PVT LTD Full time

    We are excited to offer a Management Trainee position in our Field Sales division & is responsible for driving sales of COLTENE products and services, achieving monthly sales targets, and expanding the customer base. The Management Trainee’s key responsibilities include: - Meet Dentist and Visit dental colleges and generate orders (POB) by pitching...

  • Marketing Executive

    23 hours ago


    Raipur, Chhattisgarh, India Inext Securities Automation Pvt Ltd Full time

    **Key Responsibilities**: **Lead Generation**: - Develop strategies to identify and target potential government projects. - Build and maintain a pipeline of qualified leads. **Client Engagement**: - Establish and maintain relationships with key stakeholders in government departments. - Communicate effectively to understand project requirements and present...