
Customer Service Representative
16 hours ago
**About the role**:
**Key Responsibilities**:
- Resolve queries related to orders, services, and technical processes.
- Extract and compile information from various systems to assist customers.
- Process customer orders accurately and promptly.
- Maintain detailed and organized records in CRM/ticketing platforms.
- Collaborate with internal teams to resolve escalations or special requests.
- Deliver excellent after-sales support and contribute to customer satisfaction goals.
**Required Skills & Experience**:
- Strong command of **spoken and written English**.
- Proficient in handling **customer communication**, ticketing, and CRM tools.
- Excellent **problem-solving** and multitasking abilities.
- Ability to **work independently** and meet daily targets and deadlines.
- Quick learner with a customer-first approach and attention to detail.
**Why Join Us?**
- Work in a professional, supportive environment with international exposure.
- Opportunity to develop skills in customer success, CRM, and global service handling.
- Career growth opportunities for top performers.
Pay: ₹10,000.00 - ₹35,000.00 per month
Schedule:
- UK shift
**Language**:
- English (preferred)
Work Location: In person
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