Sales Associate

_**Company Name**_**:SVM Experience Centre.
- **Location**_**:Whites Road, Royapettah, Chennai.
- **Salary Range**_**: ₹3 - ₹4 LPA (based on experience)
- **Experience Required**_**: 1-3 years (preferably in automobile/EV retail sales)
- **Company Profile**:_
SVM’s primary goal is to be recognized as India’s leader in sustainable transportation and poised to be the benchmark for EV motorcycle manufacturing and distribution.
- **Mission**_: _To design, develop, manufacture, sell and service the best electric motorcycles powered by sustainable energy.
- **Vision**_: _To revolutionize the two-wheeler industry with world-class products powered by renewable energy, building a relationship unlike any other between rider and machine.
- **Our Core values**_:_ Increase stakeholder value, Business Integrity, Customer Satisfaction, Employee Involvement, Culture of Excellence, Responsibility, Professionalism and Service Mindset.

SVM is a leading player in India’s electric vehicle industry and is a fully owned entity of **Srivaru Holding Limited**, stock listed at Nasdaq: SVMH. Committed to driving sustainable mobility solutions, we are seeking a dynamic and experienced Sales Associate with a solid track record in retail sales. This role offers a unique opportunity to shape the perception of our company on the global stage and engage with a diverse group of stakeholders
- **Position Overview**:_
We are looking for an **Sales Associate** to join our team at the **SVM Experience Center** in Royapettah, Chennai. This role involves engaging with customers across the city, promoting our innovative EV motorcycles, and driving sales in high-traffic areas like malls, city centers, institutions, industries, and major events such as auto expos.
- **Key Responsibilities**:_
- **Customer Focus**:_
- Build and maintain strong relationships with customers and retail accounts.
- Understand customer needs and deliver personalized solutions, offering excellent service at every touchpoint.
- Drive customer satisfaction by providing exceptional after-sales support and resolving queries effectively.
- **Sales & Business Development**:_
- Meet and exceed sales targets through proactive selling, including upselling and cross-selling opportunities.
- Work across multiple channels to identify, generate, and qualify new sales leads.
- Focus on expanding the customer base while ensuring repeat business through excellent customer engagement.
- **Sales Process & Performance Tracking**:_
- Use CRM tools and office technologies to track orders, monitor progress, and ensure timely follow-up with leads.
- Review daily sales progress with your Team Leader, setting and adjusting targets as required.
- Participate in all sales meetings, training sessions, and performance reviews to continually develop your skills.
- **Product Knowledge & Learning**:_
- Demonstrate an in-depth understanding of SRIVARU Motors' products, technology, and sustainability initiatives.
- Stay up to date with the latest trends in electric vehicles (EV) and sales techniques, actively participating in training programs to enhance knowledge.
- **Consultative Selling & Negotiation**:_
- Utilize strong consultative sales skills to understand customer requirements and offer suitable solutions.
- Leverage your negotiation and interpersonal skills to close deals effectively while maintaining long-term customer relationships.
- **Team Collaboration & Reporting**:_
- Collaborate with the customer experience team and showroom colleagues to ensure smooth operations.
- Maintain accurate sales-related data, reviewing it regularly to track progress, identify areas for improvement, and achieve individual and team goals.
- **Problem Solving & Analytical Thinking**:_
- Demonstrate problem-solving skills in addressing customer issues or sales obstacles.
- Analyze customer feedback and sales data to continuously improve performance and enhance customer satisfaction.
- **Must have skills**:_

Experience in customer-facing roles, with a proven track record of meeting or exceeding sales targets.
- Strong sales skills with a consultative approach to customer interactions.
- Excellent negotiation, communication (both oral and written), and interpersonal skills.
- Ability to use office technologies, CRM software, and sales tracking tools effectively.
- Strong organizational skills, attention to detail, and follow-up capabilities.
- Ability to work in a team environment and collaborate across different departments.
- Problem-solving and analytical abilities to navigate challenges and drive results.

**Note**:The position is based at our **SVM Experience Centre, Royahpet, Mount Road, Chennai.**

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9994175168