Sales Associate

POSITION **RESPONSIBILITIES**
Market Research & Opportunity Scouting:

- Monitor online platforms, industry forums, and marketplace forums to identify project leads.
- Conduct secondary research on potential clients, studios, and production companies.
- Pre-qualify the leads against relevance and categorize based on established criteria.
- Support business development team with ad-hoc research and data gathering needs.
- Suggest strategies for targeting and approaching potential opportunities based on research.
- Collaborate and follow up with the Producers by providing insights on scouted opportunities.

Data Management & Reporting:

- Keep CRM data up-to-date with leads, clients, and contact information.
- Assistant sales team in generating Structured Reports.
- Assist in generating reports on ongoing and completed projects based on the requirement.
- Follow up with the Production team in generating the postmortem reports and help with the to-dos.

REQUIRED **SKILLS**
Education & Experience:

- Bachelor's/Master’s degree (e.g. Business Administration, Marketing, etc..)
- Fresher & [2 or more years of experience is desirable but not required]

Skills & Competencies:

- Strong analytical skills with attention to detail.
- Proficiency in Google Sheets, Excel, and data handling.
- Exposure to data visualization & CRM tools desirable though not required.
- Strong written & verbal communication skills.
- Self-motivated, proactive, and able to work independently.

**Job Overview**:
We are interested in hiring a dedicated and experienced Sales Associate to join our Sales team.

As a Sales Associate, you are expected to drive sales in the most efficient way. Your job duties will be to sell products and services offered by the company. You are responsible to assist the customers in providing accurate product knowledge and answering their questions as needed.

You should be able to handle customer complaints in a professional manner. Your main goal will be to provide excellent customer satisfaction as well as an exceptional customer experience. Maintaining and updating the cash register on a daily basis is a mandatory task for this position.

**Responsibilities**:

- Greet customers and provide information on the products and services.
- Maintain the cash register and other financial records.
- Assist customers throughout the buying process to drive sales.
- Answer all the queries the customers have regarding the products and services.
- Achieve monthly sales targets and set organizational goals.
- Handle inventory levels and restock them as and when required.
- Work in collaboration with other Sales Representatives.
- Provide excellent customer satisfaction to increase sales.
- Manage and supervise the return process of any merchandise.
- Adhere to compliance in regards to the store functionality and appearance.
- Manage customer’s complaints in an accurate and timely manner.
- Get involved and plan out promotional activities.
- Suggest ways and devise strategies to improve sales in an effective manner.

**Requirements**:

- High school diploma or equivalent.
- Prior work experience as a Sale Associate, Sales Representatives, Sales Consultant, or a similar role.
- Demonstrate excellent ability to handle customers in a professional manner.
- Detailed know-how on the product and services offered.
- Ability to maintain a positive environment.
- Extraordinary verbal and written communication skills.
- Great time management skills.
- Ability to handle confidential information.
- Solid organizational and sales skills.
- Exceptional customer service skills.
- A charming and presentable personality.
- Ability to work for long hours and weekends as well.
- Strong work ethic.
- A keen eye for detail.