CRM Executive

3 days ago


Noida Uttar Pradesh, India NCR JOB CONSULTANT Full time

Hiring Executive CRM for Gurgaon location.

Salary upto 25k

1 year exp required in customer care or relevant profile.

Timings: 10 - 6pm

6 days working, No cab
- Build sustainable relationships and trust with the customers through open and interactive communication
- Managing cold calls with the customers and work on their leads
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers
- needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies

Pay: ₹25,000.00 - ₹35,000.00 per month

**Experience**:

- CRM software: 1 year (required)
- Real estate Industry: 1 year (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person


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