Customer Service Assistant
1 day ago
entative (CSR) is the primary point of contact for customers who have questions or issues with a company's products or services. They may also process orders, payments, and returns. Responsibilities
- Answering phone calls
- Addressing customer questions
- Processing orders, payments, and returns
- Identifying and assessing customer needs
- Providing accurate information
- Conducting follow-ups
- Keeping records of customer interactions
- Processing customer accounts
- Following communication procedures
- Engaging customers
Skills and qualities
- **Communication**: Being able to communicate effectively with customers and other team members
- **Interpersonal skills**: Being able to interact with customers in a patient and effective manner
- **Problem-solving**: Being able to solve problems and make decisions
- **Multitasking**: Being able to multitask and prioritize tasks effectively
- **Empathy**: Having a positive and empathetic attitude towards customers
- **Customer-oriented**: Having a customer-oriented approach
**Job Types**: Full-time, Part-time, Permanent
Pay: ₹17,363.02 - ₹42,428.61 per month
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Service Assistant
2 weeks ago
Chennai, Tamil Nadu, India BINDAL AGENCIES PVT LTD Full timeWe are looking for a dedicated and friendly Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for our customers, providing them with exceptional service and support. Your role will involve assisting customers with inquiries, resolving issues, and ensuring their overall...
-
Customer Service Associate in Chennai
3 days ago
Chennai, Tamil Nadu, India 7 Virtual Assistant Services Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey ResponsibilitiesAdministrative support: Manage emails, respond to inquiries, organize calendars, schedule meetings, and send reminders.Data management: Maintain and update spreadsheets, CRMs, and internal documents.Communication: Answer phone calls/messages, draft professional emails, and handle basic client follow-ups.Research: Conduct online research...
-
Customer Service Assistant
2 weeks ago
Perungudi, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full timeHoopoe infoedge is seeking a highly motivated and enthusiastic individual to join our team as a Domestic Customer Support Representative. As a Domestic Customer Support Representative, you will play a key role in providing exceptional customer service to our clients across various channels. WE ARE HIRING !!! **Job Title: Customer Service...
-
Customer Service Assistant
2 weeks ago
Chennai, Tamil Nadu, India Nadi Technologies Pvt. Ltd. Full timeCustomer Service Officer responsibilities include **responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services**. Customer Service Officers resolve complaints, maintain high customer satisfaction, and report to the Customer Service Manager. **Job Types**: Full-time, Fresher Pay: ₹9,388.45 -...
-
Customer Service Assistant
7 days ago
Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA customer support executive's job is to help customers with their questions and problems, and to ensure they have a positive experience. Their responsibilities include: - **Providing information**Giving customers accurate information about products, services, and policies - **Resolving issues**Diagnosing problems, offering solutions, and following up to...
-
Customer Service Assistant
3 days ago
Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full timeDEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. Hindi -Must Qualification - Any degree Experience - Fresher to 10 years Location - Sholinganallur, OMR, Chennai - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the...
-
Customer Service Assistant
1 day ago
Chennai, Tamil Nadu, India 10x Growth Accelerator Full time**Responsibilities**: - Address customer inquiries, issues, and product-related questions promptly and professionally. - Ensure high customer satisfaction through effective communication and problem resolution. - Document customer interactions accurately and follow up when necessary. - Work collaboratively with team members to enhance service...
-
Customer Service Assistant
1 week ago
Chennai, Tamil Nadu, India Torenia Technologies Pvt Ltd Full time**Job description-**Urgently Hiring in International voice Location-Chennai Excellent comm skills in English Minimum six months documented experience mandatory in bpo Grad / Under Grad Sal - upto 24k ctc Customer Retention - Voice **Industry Type**:BPO / Call Centre **Department**:Customer Success, Service & Operations **Employment Type**:Full Time,...
-
Customer Service Assistant
7 days ago
Chennai, Tamil Nadu, India HVAC WEATHER STATION Full timeNegotiate with the clients for the rate contract, other quotations - Maintain AMC Enquiry records follow-up till the order is executed - Follow-up with customers to convert proposals into confirm orders and receiving PO from the customers - Coordinate provide input to HO AMC team for Invoice - Closing of all AMC order by internal co-ordination /follow up...
-
Customer Service Supervisor
2 weeks ago
Chennai, Tamil Nadu, India Model Infra Corporation Private Limited Full timeWe are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain...