Executive Assistant

6 days ago

Remote, India Zobone International Outsourcing Pvt. Ltd. Full time

**About the Role**:
As our company grows with a significant remote team in India, we seek a highly organized, proactive Executive Assistant to take ownership of monitoring and improving staff productivity and accountability. This role requires exceptional interpersonal skills, resilience, and a tactful approach to handling sensitive performance management issues. The goal is to establish structured, transparent processes that support efficiency while maintaining team morale. He/She needs to report to the Company Director.

**Key Responsibilities**:

- Coordinate regular progress updates and reporting from remote teams, acting as the primary liaison between management and staff.
- Develop and track measurable KPIs aligned with company goals to assess meaningful output.
- Collect, analyze, and report productivity data, highlighting achievements and identifying potential shortcuts or issues.
- Support management by handling day-to-day monitoring and reporting tasks.
- Foster clear communication about accountability, setting expectations, and creating buy-in to reduce resistance.
- Maintain documentation, streamline workflows, and escalate operational bottlenecks efficiently.
- Support employee engagement and performance review processes to maintain motivation and improvement.

**Skills and Experience**:

- Proven track record managing or supporting remote teams (please specify years).
- Experience with productivity tracking or project management tools such as Zoho, Trello, or Asana (please specify years).
- Excellent communication and interpersonal skills, with diplomacy in handling difficult conversations.
- Highly organized with strong time management, analytical, and reporting abilities.
- Resilient and proactive mindset to address challenges and foster positive outcomes.
- Experience training remote teams on new tools or processes is an advantage.

**Challenges & Expectations**:

- The role requires diplomacy to manage accountability without alienating or micromanaging staff.
- Confidence in addressing underperformance and encouraging transparency to support growth.
- Anticipate and tactfully manage initial resistance and resentment with empathy and clear communication.

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹70,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Application Question(s):

- Are you experienced in using productivity or project management tools such as Zoho, Trello, or Asana?
- Are you comfortable enforcing accountability measures even if they may not be popular with all team members? (Yes/No)

**Experience**:

- executive assistant supporting remote teams: 2 years (required)

Work Location: Remote

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