Customer Care Executive

1 week ago

Gurugram Haryana, India VUCA consulting Pvt. Ltd Full time

**Full job description**

We are looking for a Customer Care Executive to join an extremely successful Company in Education Overseas Industry.

This is a sales focused and target driven business-to-business role consisting of cold calling and lead generation with a view to making appointments.

Accountabilities:

- Correctly qualify the company and ensure reaching decision makers
- Call prospects to arrange meetings
- Provide prospects with required information in professional format
- Build relationships with the Decision Makers, diarising call backs and cancellations
- Resilience and the capacity to grow adapt to an ever-changing work environment.
- Achieve all daily, weekly and monthly KPI’s
- To attend and fully participate in on-going training and development regular performance reviews, monthly one to one meetings and company appraisal system
- Contribute to overall team effort to ensure company new business targets are consistently achieved
- Carry out any other reasonable duties as required by the company
- Adhere to the company and department standards, policies and procedures.
- Adhere to data protection guidelines, ensuring all prospects are aware that all calls are recorded

**What we need from you-**
- Excellent planning/organisational skills
- Conscientious, hard-working and self-disciplined
- Strong team player
- Creative and able to implement initiatives to improve sales techniques
- Impact and influencing skills
- Good IT skills, including experience with Microsoft Outlook
- **Minimum 6 months to 4 years work experience into resolve
- queries and handle sales experience**:

- Experience of working within a fast-paced, highly competitive tele-sales environment.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹28,584.43 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- telesales: 1 year (preferred)

**Language**:

- Regional Language (preferred)
- English (preferred)

Work Location: In person

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