Customer Success Executive
19 hours ago
**Job description for Customer Success Executive**
- Manage all communication within the company and with clients to ensure clear and effective interactions.
- Coordinate and organize client meetings, events, webinars, and sessions to enhance engagement and communication.
- Adhere to the company's style guide, ensuring that we produce a high-quality and error-free copy.
- Build and maintain strong relationships with clients and key partners, ensuring effective collaboration and satisfaction.
- Develop positive customer relationships through regular follow-ups and personalized communication.
- Proactively engage with clients to understand their needs and enhance their overall experience.
- Demonstrate excellent interpersonal skills with a strong focus on collaboration and teamwork.
**Requirements**:
- Any Graduate / Master's with 0 to 2 years of exp with good communication skills or someone with an experience in coordination roles.
- Excellent written and verbal communication skills specialist.
- Good at MS Office, Word, PowerPoint, Excel.
- Fresher from Tier 2 college OR experience in dealing with B2B /B2C clients for about 1 to 2 years.
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹360,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Work Location: In person
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