Service Desk Engineer-l1

**Profile - Service Desk Agent (L1 Support)** **Certifications (preferred)**: - CompTIA A+**: - ITIL 4 Foundation**: - Cisco CCNA** **NOTE: Immediate Joiners are Preferred.** **Experience Required - 2Y - 4Y Max** **Location** - Chennai **Key Responsibilities**: **1. Incident Management**: - Receive, log, and categorize incoming incidents and service...

Service Desk Engineering Job Description & Skills Required: Have technical expertise on the IT Service desk through chat, email, and voice. Professional Communication with end users required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Remote L1 support by troubleshooting all Desktop/laptop/Application...

Greeting We are EIL Global, a company providing managed IT services in Asia Pacific and EMEA across various technologies such as desktops, servers, networks, and data centre technologies. We are headquartered in Adelaide, Australia, and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for a Service Desk L1 professional...

Job Description - L1/ L2 Monitoring and Incident Management - Candidate should have excellent/good communication skills - Ability to manage shift alone - Day-to-day activities involve monitoring alerts, initiating Bridge Calls, involving stake holders, be available throughout the bridge call and prepare Problem statements - Should adhere to SLA s - To...

IT Service Desk Engineer Day to day management of the First Line Service Desk function: a. Ensure that the Service Desk is an excellent deliverer of Customer Service b. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the team c. Be responsible for the operational management of call assignments within the...

Company Description Pikture Associates Pvt Ltd is a comprehensive service provider specializing in digital presence management and software development. Our approach emphasizes mutual growth and beneficial relationships, ensuring that our clients can focus on their core business activities while we handle their digital and technological needs. With our...

Hiring for Service Desk Engineer- Hyderabad Job Summary The Service Desk Engineer is responsible for providing first-line technical support to internal or external users The ideal candidate will have hands-on experience supporting IT systems troubleshooting technical issues and working within SLA-driven environments to ensure timely and effective...

What You Will Do: Work as a Service Desk/ helpdesk/desktop support Engineer. Will s provide technical assistance to lobal users Recognize, diagnose, research, isolate, and resolve problems through engaging discussions with users. Troubleshoot and resolve technical issues related to operating systems, MS Office applications, email, special applications,...

We are seeking an experienced Help Desk Engineer with strong expertise in software installation, troubleshooting application issues, managing virtual devices, and working with ticketing tools. The role requires hands-on technical skills, excellent communication, and the ability to provide high-quality support for US-based clients.Key Responsibilities:Provide...

We are seeking an experienced Help Desk Engineer with strong expertise in software installation, troubleshooting application issues, managing virtual devices, and working with ticketing tools. The role requires hands-on technical skills, excellent communication, and the ability to provide high-quality support for US-based clients. Key Responsibilities:...