Service Desk Engineer

IT Service Desk EngineerDay to day management of the First Line Service Desk function:a. Ensure that the Service Desk is an excellent deliverer of Customer Serviceb. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the teamc. Be responsible for the operational management of call assignments within the Service...

Hiring for Service Desk Engineer- Hyderabad Job Summary The Service Desk Engineer is responsible for providing first-line technical support to internal or external users The ideal candidate will have hands-on experience supporting IT systems troubleshooting technical issues and working within SLA-driven environments to ensure timely and effective...

Service Desk EngineeringJob Description & Skills Required:Have technical expertise on the IT Service desk through chat, email, and voice.Professional Communication with end users required: keeping them informed of incident progress, notifying them of impending changes or agreed outagesRemote L1 support by troubleshooting all Desktop/laptop/Application...

Service Desk Engineering Job Description & Skills Required: Have technical expertise on the IT Service desk through chat, email, and voice. Professional Communication with end users required: keeping them informed of incident progress, notifying them of impending changes or agreed outages Remote L1 support by troubleshooting all Desktop/laptop/Application...

What You Will Do:Work as a Service Desk/ helpdesk/desktop support Engineer.Will s provide technical assistance to lobal usersRecognize, diagnose, research, isolate, and resolve problems through engaging discussions with users.Troubleshoot and resolve technical issues related to operating systems, MS Office applications, email, special applications, Internet...

What You Will Do: Work as a Service Desk/ helpdesk/desktop support Engineer. Will s provide technical assistance to lobal users Recognize, diagnose, research, isolate, and resolve problems through engaging discussions with users. Troubleshoot and resolve technical issues related to operating systems, MS Office applications, email, special applications,...

Greetings from MastekWe are seeking a Service Desk - L1 Support Engineer on Contract. This is going to be a Direct Contract with Mastek.Sharing below Job Description, please apply if you are interested.Job Title: Service Desk L1 Support Engineer (Contract - 8 Months)Contract Duration: 8 monthsStart Date: We are looking for immediate joiner.Shift...

Job Title: Quality Analyst (Support or Service Desk)Location: Chennai & Indore (Hybrid)Experience:4-6 years in support quality or service desk QA rolesMandatory:Excellent verbal and written communication skills.Strong analytical and observational skills.Experience with QA tools and scorecards.Familiarity with support workflows, ticketing systems, and ITIL...

EUC Service Desk Location: Mumbai and Chennai Total Exp range: 4 to 8 yrs

About the Role: We're seeking a skilled IT Service Desk Manager to lead Haass's IT Service Desk function. This role will oversee IT Service Desk support quality, drive service excellence, and support team performance across our Service Desk operations. You'll be responsible for monitoring ticket quality, delivering actionable feedback, and partnering with...