
Service Desk Engineer
7 hours ago
A Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption.
Key Responsibilities:- Troubleshooting hardware, software, network, and system issues.
- Responding to tickets via phone, email, or a ticketing system (like Jira, ServiceNow, etc.).
- Installing and configuring new hardware and software.
- User account management, such as password resets and access control (often via Active Directory).
- Documenting problems and solutions in knowledge bases.
- Escalating complex issues to higher-level IT staff.
- Knowledge of Windows, macOS, Linux.
- Familiarity with network basics (DNS, DHCP, VPNs).
- Experience with ticketing systems.
- Soft skills like communication, patience, and problem-solving.
- Understanding of ITIL practices (Incident, Problem, Change Management).
- Service Desk Engineer (L1)
- L2/L3 Support Engineer
- Systems Administrator
- Network Engineer or Security Analyst
- IT Manager / Infrastructure Architect
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Senior Service Desk
7 days ago
Noida, Uttar Pradesh, India NTT Data Full timeJob DescriptionSenior Service Desk Associate EnglishIndia - Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens,...
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Senior Service Desk
5 days ago
Noida, Uttar Pradesh, India NTT DATA North America Full time ₹ 8,00,000 - ₹ 12,00,000 per year"Senior Service Desk Associate English India – Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses,...
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Front Desk Service Professional
2 days ago
Noida, Uttar Pradesh, India beBeeClientHandling Full time ₹ 4,82,000 - ₹ 6,28,000Job Role: Front Desk AttendantKey Responsibilities:Provide exceptional client service and ensure a welcoming environment at the reception area.Manage incoming calls, respond to client inquiries, and schedule appointments with precision.Maintain accurate records of salon appointments and coordinate with service staff to ensure seamless operations.Produce...
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Service Desk Associate
4 weeks ago
Noida, Uttar Pradesh, India ThoughtSol Infotech Pvt. Ltd Full timeDesignation: - Service Desk ExecutiveLocation: - Noida (Hybrid)Preferred Qualification: - BCAKey Responsibilities:1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents.Escalation Management – Forward complex problems to higher-level support teams.Knowledge Base Maintenance – Create and update help articles and...
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Service Desk Associate
2 weeks ago
Noida, Uttar Pradesh, India ThoughtSol Infotech Pvt. Ltd Full timeDesignation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...
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Service Desk Associate
2 weeks ago
Noida, Uttar Pradesh, India ThoughtSol Infotech Pvt. Ltd Full timeDesignation: - Service Desk Executive Location: - Noida (Hybrid) Preferred Qualification: - BCA Key Responsibilities: 1. 2. 3. 4. 5. Issue Logging & Tracking – Use ticketing systems to record and monitor incidents. Escalation Management – Forward complex problems to higher-level support teams. Knowledge Base Maintenance – Create and update help...
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Front Desk Attendant
3 days ago
Noida, Uttar Pradesh, India Priyas Makeover Studio Full timeJob DescriptionKey Responsibilities:Greet and assist clients at the front desk in a warm, welcoming mannerHandle incoming calls, client queries, and appointment bookingsMaintain and update the salon appointment calendarCoordinate with service staff to ensure smooth flow of appointmentsGenerate daily, weekly, and monthly sales and client reportsManage...
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Urgent Search) Manage Engine Consultant
4 weeks ago
Noida, Uttar Pradesh, India CIEL HR Full timeHiGreetings of the Day We have a critical opening with our client for the Manage Engine Consultant role for Noida Location Experience 2-5 years - Hybrid Payroll Company Name CIEL Mode of Employment ContractNotice Period Immediate 15 daysJDWe are looking for a ManageEngine Consultant having very good understanding of ManageEngine Service Desk Plus...
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Service Engineer
5 days ago
Noida, Uttar Pradesh, India Seven Consultancy Full timeJOB DETAILS Conducting customer need analysis and presenting the customer with possible solutionsUnderstanding a product s functionality and possible problems and figuring out a way to handle themDetermining the best products to meet the requirements of a customerAssisting the sales departmentProviding technical expertise on products and/or serviceTaking...
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Service Engineer
3 days ago
Noida, Uttar Pradesh, India Seven Consultancy Full timeJOB DETAILS Conducting customer need analysis and presenting the customer with possible solutionsUnderstanding a product s functionality and possible problems and figuring out a way to handle themDetermining the best products to meet the requirements of a customerAssisting the sales departmentProviding technical expertise on products and/or serviceTaking...