Service Desk Engineer
4 weeks ago
A Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations They are typically the first line of contact for any tech-related issues and their goal is to resolve problems quickly to minimize disruption Key Responsibilities Troubleshooting hardware software network and system issues Responding to tickets via phone email or a ticketing system like Jira ServiceNow etc Installing and configuring new hardware and software User account management such as password resets and access control often via Active Directory Documenting problems and solutions in knowledge bases Escalating complex issues to higher-level IT staff Common Skills Knowledge of Windows macOS Linux Familiarity with network basics DNS DHCP VPNs Experience with ticketing systems Soft skills like communication patience and problem-solving Understanding of ITIL practices Incident Problem Change Management Career Path Service Desk Engineer L1 L2 L3 Support Engineer Systems Administrator Network Engineer or Security Analyst IT Manager Infrastructure Architect
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Immediate Start! It Service Desk
3 weeks ago
Chennai, Tamil Nadu, India Diverse Lynx Full timeJOB ROLE Service Desk Engineer JOB LOCATION CHENNAI Experience Years 4 JD IT SERVICE DESK
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Service Desk Engineer
1 week ago
Chennai, Tamil Nadu, India Fourth Dimension Technologies Full time ₹ 4,00,000 - ₹ 12,00,000 per yearIT Service Desk EngineerDay to day management of the First Line Service Desk function:a. Ensure that the Service Desk is an excellent deliverer of Customer Serviceb. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the teamc. Be responsible for the operational management of call assignments within the Service...
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Service Desk Manager
2 days ago
tamil nadu, India HCLTech Full timeRole: Service Desk ManagerExp: 15+ yearsLocation: Chennai / NoidaJOB Description Service Desk Manager:A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services and...
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Service Desk Manager
1 day ago
tamil nadu, India HCLTech Full timeRole: Service Desk Manager Exp: 15+ years Location: Chennai / Noida JOB Description Service Desk Manager: A Service Desk Manager is responsible for overseeing the daily operations of the IT service desk, ensuring efficient and effective support to end-users, and aligning service delivery with business goals. This role acts as the bridge between IT services...
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Service Desk
3 weeks ago
Chennai, Tamil Nadu, India Diverse Lynx Full timeHiring for Service Desk - Chennai Should have good communication to handle Customer calls and chat Basic troubleshooting skill in End user computing area Srtong Exp in System Administrator Desktop Management Infrastructure Services Service Desk
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IT Service Desk Manager
2 weeks ago
tamil nadu, India Hectae Analytics and Software Solutions Full timeAbout the Role: We’re seeking a skilled IT Service Desk Manager to lead Haass’s IT Service Desk function . This role will oversee IT Service Desk support quality, drive service excellence, and support team performance across our Service Desk operations. You’ll be responsible for monitoring ticket quality, delivering actionable feedback, and partnering...
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IT Service Desk
7 days ago
Chennai, Tamil Nadu, India Desirous Global Consulting Full timeIT Full-Time Job ID: DGC00652 Chennai, Tamil Nadu 1-4 Yrs ₹02 - ₹05 Yearly **Job description** Sysnet Global Technologies Pvt Ltd is looking for IT Service Desk to join our dynamic team and embark on a rewarding career journey. - As an IT Service Desk Specialist, you will be the first point of contact for end-users seeking technical assistance - Your...
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IT Service Desk
5 days ago
Chennai, Tamil Nadu, India Sysnet Global Technologies Pvt.Ltd Full time**Service Desk Executive** **Level** **L1** **Communication** Good (Verbal/Written) **Experience Range** 2 -3 Years **Required Skills Set** Win 10, Win 11, Remote Support, Domain joining, Metting setup (Teams, Google meet), MS office, MS Outlook (PST, OST, Rules, Signature, PST backup, PST repair, PST movement), Ticketing Tool (Service request,...
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Service Desk Engineer
1 week ago
Chennai, Tamil Nadu, India Axiom Software Solutions Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearA Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption. Key Responsibilities: Troubleshooting hardware, software, network, and system issues. ...
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Service Desk Engineer
1 week ago
Chennai, Tamil Nadu, India Axiom Software Solutions Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearA Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption. Key Responsibilities:Troubleshooting hardware, software, network, and system...