
Customer Support
10 hours ago
**ResponsibilitiesCustomer Service Responsibilities list**:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Post this Customer Service Representative job to over 200 job boards at once.**Post this job now**Frequently asked questionsWhat does a Customer Service Representative do?What are the duties and responsibilities of a Customer Service Representative?What makes a good Customer Service Representative?Who does a Customer Service Representative work with?Related Job Descriptions
- Customer Support Specialist job description
- Customer Service Trainer job description
- Call Center Representative job description
- Customer Service Manager job description
Related Interview Questions
- Customer Service Representative interview questions and answers
- Stress management interview questions and answers
Pay: ₹30,000.70 - ₹45,000.32 per month
Schedule:
- Monday to Friday
- Night shift
- US shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
-
Customer Support Executive
7 days ago
uttar pradesh, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
-
Customer Support
4 days ago
Noida, Uttar Pradesh, India MyOperator Full time**About the Role**: We are looking for a proactive and empathetic **Customer Support Executive** to join our team. In this role, you will be the first point of contact for our customers and will play a critical role in ensuring a seamless customer experience by resolving inquiries and issues efficiently and professionally. **Key Responsibilities**: -...
-
Customer Support
2 weeks ago
Noida, Uttar Pradesh, India Nwaresoft Private Limited Full timeNwaresoft stands at the forefront of technology, offering a comprehensive suite of **IT Services, Consulting, IoT Solutions, and IT Outsourcing**. With over a decade of expertise, we specialize in **custom software development and pre-built solutions** tailored to diverse business needs. Our commitment to excellence is reflected in our meticulous development...
-
Customer Support Role
2 weeks ago
Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full timeLocation Noida Sector 2 Nearest Metro Station Sector 15 Salary 10 000 to - 25 000 In-hand with PF ESIC DeductionQualification 12th Pass Freshers are also welcome to apply Role and Responsibilities - Provide exceptional customer service and support through various communication channels phone email chat - Address and resolve customer inquiries...
-
Customer Support Executive
7 days ago
uttar pradesh, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we’d love to hear from you!Roles & ResponsibilitiesInteract with customers to understand service-related needs and...
-
Customer Support
1 week ago
Noida, Uttar Pradesh, India Super Scholar Full time**Key Responsibilities**: - Respond promptly and professionally to customer inquiries via phone. - Provide detailed information about hair transplant services, process, and pricing. - Assist customers with appointment scheduling and follow-up queries. - Ensure customer concerns are resolved efficiently and escalated when necessary. - Maintain accurate...
-
Customer Support
2 weeks ago
Noida, Uttar Pradesh, India Super Scholar Full timeWe are seeking a dedicated and empathetic Customer Support Specialist to join our team. In this role, you will provide exceptional post-hair transplant support to our clients, guiding them through the recovery process, addressing their concerns, and ensuring a positive experience. Your main responsibility will be to assist clients with aftercare...
-
Customer Support
1 week ago
Noida, Uttar Pradesh, India Super Scholar Full time**Key Responsibilities**: - Answer inquiries related to post-surgery care, recovery processes, and medication. - Offer guidance on follow-up appointments and patient resources. - Ensure patients feel supported and informed throughout their recovery journey. - Maintain accurate records of customer interactions. **Requirements**: - Prior experience in a...
-
Customer Support Associate
1 week ago
Noida, Uttar Pradesh, India Arihant InfoMarketing Pvt. Ltd. Full time**Job Title**: Customer Support Specialist **Location**: Sector-6, Noida **Company**: Arihant Info marketing Pvt. Ltd. **About Us**: Bshopy.in is an emerging e-commerce platform dedicated to providing top-quality products and an exceptional shopping experience. We are seeking a motivated Customer Support Specialist to join our team and help us ensure our...
-
Customer Support
6 days ago
Uttar Pradesh, India Nwaresoft Full timeJob Details fresher - Full time Total Openings - 2 Department - Customer Service Category - Customer support Sub Category - Help Desk Support Pay according - Per month Salary not disclosed - NWARESOFT PRIVATE LIMITED **Skills Required**: **Description** - Nwaresoft stands at the forefront of technology, offering a comprehensive suite of **IT...