CRM Executive

21 hours ago


Gurugram Haryana, India mapplehill credits Holdings and Leasing Limited Full time

**Job description**

**Experience**:
2. Strong communication skills along with customer oriented attitude and problem-solving nature.

As CRM you shall be responsible for:
1. Co-ordination with Sales team to process new bookings and execution of post sales activities.

2. Presenting monthly/ quarterly targets vs. achievement reports to the Management.

3. To take necessary action for effective collection /recovery.

4. To prepare & maintain various MIS reports related to collection, Inventory, outstanding etc.

5. To resolve customer queries within stipulated time frame through mail & telephone.

6. To resolve delayed payment/ non payment /Defaulter/Interest related cases.

7. Co-ordination with Legal department to schedule & execute sub lease deeds.

8. To ensure smooth physical possession / handover of unit/Plot/Flat to the customer.

9. Execution of cancellation/surrender cases.

10. Verification & approval of Brokers/Dealers Commission bills.

11. Help the sales team to ensure real estate law compliances for document management, contract signing formalities.

Pay: ₹360,000.00 - ₹500,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total real estate work: 2 years (required)

Work Location: In person


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