E-commerce Executive

2 days ago

Whitefield Bengaluru Karnataka, India UNHR Full time

**Job Title**: E-commerce Operations and Fulfilment Manager

**Location**: Bangalore

**Department**: Operations / Supply Chain

**Employment Type**:Full-time

**Key Responsibilities**:

- Plan, implement, and monitor end-to-end e-Commerce operations to ensure timely and cost-effective delivery.
- Manage e-commerce order fulfilment across platforms like Shopify, Myntra (mandatory), and the company website.
- Supervise warehouse operations, including inventory management, storage, picking, packing, and dispatch.
- Ensure accurate stock levels through regular audits and inventory tracking systems.
- Build and maintain relationships with shipping partners, vendors, and third-party logistics (3PL) providers and handle delivery exceptions or delays.
- Monitor return and refund logistics while maintaining customer satisfaction.
- Use logistics and inventory management software for tracking and reporting.
- Generate periodic reports on logistics KPIs, shipping timelines, order accuracy
- Ensure compliance with shipping regulations, GST, invoicing, and customs.

**Requirements**:

- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 1-2 years of relevant experience in e-commerce fulfillment
- Proficiency in logistics software, Excel, and e-commerce platforms.
- Strong problem-solving, coordination, and negotiation skills.
- Ability to multitask and manage multiple stakeholders and priorities.

**Preferred Qualifications**:

- Experience in a D2C or multi-channel e-commerce environment.
- Knowledge of GST, invoicing, and international shipping documentation.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Work Location: In person

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