E-commerce Executive
2 days ago
Job Responsibility
- **Strategic Planning**:
- Develop and execute the overall business strategy for the e-commerce platform.
- Identify market trends, customer preferences, and competitive landscapes to make informed decisions.
- **Product Management**:
- Oversee product selection, pricing, and merchandising strategies.
- Work closely with the product team to introduce new products and improve existing ones.
- **Technology and Platform Management**:
- Ensure the e-commerce platform is user-friendly, reliable, and optimized for performance.
- Stay updated on e-commerce technologies and trends to leverage new opportunities.
- **Marketing and Sales**:
- Develop and implement marketing strategies to drive traffic and increase sales.
- Monitor sales performance and analyze data to identify areas for improvement.
- **Customer Experience**:
- Prioritize customer satisfaction and experience.
- Implement customer feedback systems and address issues promptly.
- Enhance user experience on the website/mobile app.
- **Logistics and Supply Chain**:
- Manage inventory and ensure timely order fulfillment.
- Optimize logistics and supply chain processes to minimize costs and delivery times.
- **Data Analysis**:
- Utilize data analytics to make informed decisions and identify business opportunities.
- Monitor key performance indicators (KPIs) related to sales, customer acquisition, and retention.
- **Team Leadership**:
- Build and lead a high-performing team.
- Foster a culture of innovation, collaboration, and continuous improvement.
- **Legal and Compliance**:
- Ensure compliance with e-commerce laws and regulations.
- Stay informed about changes in regulations that may impact the business.
- **Financial Management**:
- Develop and manage budgets for various departments.
- Monitor financial performance and identify areas for cost savings or revenue growth.
- **Partnerships and Collaborations**:
- Explore and establish partnerships with other businesses or platforms.
- Collaborate with suppliers, logistics partners, and other stakeholders.
- **Risk Management**:
- Identify and mitigate potential risks, such as cybersecurity threats or disruptions in the supply chain.
- **Innovation**:
- Encourage a culture of innovation within the organization.
- Stay abreast of emerging technologies and industry trends.
- **Customer Feedback and Improvement**:
- Collect and analyze customer feedback to continuously improve products and services.
- Implement strategies to enhance customer loyalty and retention.
- **Scalability**:
- Plan for scalability to accommodate business growth.
- Evaluate and implement systems that can handle increased demand.
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (required)
Work Location: In person
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