Voice Process

5 days ago

Bengaluru, India Anjraj Group Full time

**Process Name: - Flipkart Care Touch**
Designation - Executive operations (CSA)

CSA is required to making outbound calls related to seller requests, queries and complaints for Flipkart.

Open Positions: 50

**Pre
- Requisites**:
1. Must be an Indian Citizen and resident.

2. Must have excellent (Verbal) English communication skills and strong Hindi communication

skills with no MTI.(Versant quality 4/5)

3. Should be flexible with rotational shift environment (Working Window
- 9am to 9Pm).

4. Fixed 9 hours shift.

5. No transport facilities are available.

6. No Meals.

**Eligibility Criteria:

- **
Graduate.

**Experience**:
1- 3 yeers customer service experience. (70% experienced & 30% freshers).

Handle the queries and concerns of the Sellers.

Voice support.

Nature of calls are Outbound.

Tagging the calls on the portal with details.

CTC: Ranges between 18500 - 20500pm

**Voice portfolios.**
Flipkart Seller Support.

6 days a week, Operations, rotational off.

Interview Details:
First Round: HR

Second Round: Operations

Third Round: Client. (For CT)

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