Spec - Us Voice Process
5 hours ago
Answer inbound calls through Toll free numbers and engage with the customers over the phone while providing education on a wide range of employer sponsored retirement plans.
- Effectively identify the needs of our customers and offer tailored solutions that comply with plan rules and regulatory requirements.
- Accurately process transactions such as withdrawals, loans, and contribution changes.
- Enhance the participant experience by assisting our customers with website/app navigation.
- Create a positive service experience by persistently seeking resolution.
- Work in a fast-paced environment offering positive service experience by persistently seeking resolution.
- Ability to multitask and manage time effectively.
**Shift Timing**:6.00 PM IST to 8:30 AM IST (Rotational shift)
**Qualification**:
- Minimum of 3 to 5 years of customer service experience in an international call center, preferably in a financial service-related field.
- Bachelor’s degree in any stream
- Availability to work during US business hours. Monday - Friday, 6.00 PM IST to 8:30 AM IST (Rotational shift)
- Strong active listening skills with neutral accent to support our diverse customer base.
585980
-
Voice Process
6 hours ago
Jayanagar, Bengaluru, Karnataka, India VOICE PROCESS - Jayanagar Full timeUrgently hiring Voice process associate for telecalling/voice process Domestic Day shift. Location : Jayanagar - Bangalore Pay : excellent pay **Benefits**: - Cell phone reimbursement - Commuter assistance - Flexible schedule - Paid time off Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Joining bonus - Overtime pay -...
-
Us Voice Process
6 hours ago
Bengaluru, Karnataka, India Hiretick Full time**We’re Hiring**:Call Center Executive - US Voice Process **Location**:Bangalore (Work from Office) **Shift**:24x7 rotational shifts (8 AM - 5 PM, 4 PM - 1 AM, 12 AM - 9 AM) **Transport**:Provided for night shift (either pickup or drop) **Benefits**: Shift allowances, Health Insurance (for employee), Incentives, Rewards **About the Role**: Join our...
-
Us Voice Process
2 days ago
Bengaluru, India Buzzworks Full time**Greetings from Buzzworks Business Services Pvt. Ltd.** We are hiring for our client a leading Tier 1 Company for Bangalore location. Kindly find the below trailing mail of JD for your reference. **Position : Customer Support Representative** Experience : 1 Year to 4 Years Salary : Open to Discuss Job Location : Bangalore (Work from Office) Vacancies...
-
Us Voice Process
6 days ago
Bengaluru, Karnataka, India Jobsin360 Pvt Ltd Full timeJob Role: International Sales Process **Salary**: 25k to 26k Language: Excellent English Qualification: PUC/ Graduation Shift Timings: US Shift ( 6:30pm to 3:30am) Working days: 5 Days ( Sat,Sun Week off) Location: HSR Layout, Bengaluru No cab Facilities **Job Types**: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹26,000.00 per...
-
UK and US voice process
2 weeks ago
Bengaluru, Karnataka, India Spes Manning Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: International Voice Process Customer Service (UK Process and US Process)Location: BangaloreExperience Required: Minimum 1 year in International Voice / Customer ServiceJob Description:Handle inbound/outbound calls for UK-based customers.Provide accurate information and resolve customer queries effectively.Ensure excellent customer experience by...
-
Bengaluru, Karnataka, India Offload Process Private Limited Full timeDesignation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...
-
International Voice Process Executive
3 hours ago
Bengaluru, Karnataka, India 24 7 ai Full time ₹ 22,000 - ₹ 33,000 per yearInternational BPO Hiring at Voice & Technical, Sales RolesHi, Greetings from the 24 7.ai HR TeamWe are hiring for International BPO roles in Voice, Non-Voice, Technical Support, and Sales processes. If you have excellent communication skills and are looking to build a strong career with a global company we want to hear from youLocation:...
-
Mega Drive: US Voice Process
4 days ago
Bengaluru, Karnataka, India JobShop Full time ₹ 2,30,000 - ₹ 3,50,000 per year**"Unlock Your Potential with Diverse Call Center Roles at JobShop"**- Are you an experienced professional in the BPO industry? JobShop is your gateway to exciting opportunities in various call center roles We are hiring for international voice process, domestic voice process, and non-voice positions with leading companies in Bangalore.- Join us to enhance...
-
Customer Support
2 days ago
Bengaluru, India Career flight consultancy Full timeProcess - International customer service Work From office Gender: Male / Female Title: customer service executive Requirement: Excellent communication skills: Fluency, Grammar with good Computer Knowledge required Education: HSC Experience : Experience in international voice process/domestic process **Salary**: Up to ₹35,000.00 per month Schedule: -...
-
Voice Process
2 weeks ago
Indiranagar, Bengaluru, Karnataka, India CLINTS HR SOLUTION LLP Full timeA voice process is a customer interaction service within a business or contact center that uses phone calls to provide customer support, manage sales, offer technical assistance, or conduct surveys. It involves either inbound calls (initiated by the customer) or outbound calls (initiated by the company) to achieve tasks like resolving complaints, explaining...