Telecaller

3 days ago


Palayam Thiruvananthapuram Kerala, India Coretip Private Limited Full time

**Job Title**: Telecaller

**About Us**:
Coretip Private Limited is a private company with a vision to make quality healthcare more accessible through our telemedicine brand, **eHealth**. We offer innovative and customized healthcare solutions tailored to meet the diverse needs of various sectors and clients. We are committed to making healthcare easier, more affordable, and more accessible through advanced technology.

**Key Responsibilities**:

- Make outbound calls to potential clients, offering information about our telemedicine services
- Respond to inbound calls and inquiries from clients
- Provide excellent customer service by addressing client queries and concerns
- Maintain accurate records of all client interactions
- Follow up with leads and prospects to convert them into customers
- Ensure a high level of customer satisfaction and retention
- Stay updated on the latest healthcare solutions offered by eHealth
- Work as part of a team to achieve daily and monthly targets

**Qualifications**:

- Proficiency in English, Malayalam, Hindi, and Tamil (spoken and written)
- Prior experience in telecalling or customer service is preferred but not required
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic computer knowledge (MS Office, CRM tools)
- A positive attitude and willingness to learn

Pay: ₹8,000.00 - ₹10,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Diploma (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Tamil (preferred)

Work Location: In person


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