
Restaurant Captain
1 week ago
Responsibilities:
- Greet guests as they arrive at the restaurant, escort them to their tables, and ensure they receive prompt and courteous service throughout their dining experience.
- Oversee the dining room operations to ensure smooth and efficient service, including seating arrangements, table turnovers, and guest satisfaction.
- Coordinate with the kitchen and cafe staff to ensure timely preparation and delivery of food and beverages to guests.
- Train and supervise waitstaff in proper service procedures, including taking orders, serving dishes, and handling guest inquiries and complaints.
- Maintain a thorough knowledge of the restaurant's menu items, specials, and beverage offerings to provide recommendations and answer questions from guests.
- Handle guest reservations, special requests, and VIP arrangements with attention to detail and professionalism.
- Monitor dining room cleanliness and presentation, including table settings, decor, and lighting, to create a welcoming and inviting atmosphere.
- Assist in handling cash and credit card transactions, ensuring accuracy and adherence to cash handling procedures.
- Collaborate with the restaurant management team to implement policies and procedures for improving service quality and guest satisfaction.
- Address any issues or concerns raised by guests promptly and courteously, striving to resolve conflicts and ensure a positive dining experience.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹20,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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