Administration Officer

3 days ago

Marathahalli Bengaluru Karnataka, India Ampug Solutions Full time

**Job Title: Operations & Portal ExecutiveJob Summary**:
We are looking for a proactive and detail-oriented professional to handle operational tasks, including managing and uploading documentation on the GeM portal. The role involves coordinating with clients for monthly attendance and salary updates, resolving employee concerns, and ensuring efficient operations. While this is primarily an office-based role, occasional field visits may be required to address urgent matters.

**Key Responsibilities**:
**1. GeM Portal Management**:

- Upload and maintain documentation on the GeM portal with accuracy.
- Securely manage portal login credentials and ensure smooth functionality.
- Collaborate with internal teams to gather and verify data for uploads.

**2. Client Coordination**:

- Follow up with clients at the end of each month for attendance and salary records.
- Ensure timely communication and processing of client data.

**3. Employee Issue Resolution**:

- Address employee concerns (e.g., salary discrepancies, attendance issues) via phone or in person.
- Provide prompt solutions to ensure employee satisfaction.

**4. Operational Support**:

- Maintain accurate records of attendance, salaries, and related documentation.
- Collaborate with internal teams to ensure compliance and efficiency.

**5. Field Work (Occasional)**:

- Visit client sites to resolve urgent issues when remote solutions are not feasible.

**6. Compliance and Reporting**:

- Ensure all documentation adheres to company policies and client requirements.
- Prepare and submit regular reports to management.

**Skills & Qualifications**:

- Proficiency in office software and online platforms, with experience managing the GeM portal preferred.
- Strong communication and problem-solving skills.
- Ability to handle multiple tasks with attention to detail and meet deadlines.
- Willingness to travel occasionally for work-related tasks.

**Experience**:

- 1-3 years in administrative, operational, or documentation roles.
- Familiarity with online portals like GeM is an advantage.

**Key Attributes**:

- Highly organized and self-motivated.
- Customer-focused with a proactive approach to problem-solving.
- Capable of working independently and as part of a team.

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Work Location: In person

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