Customer Support Executive
7 days ago
**Key Responsibilities**:
- Ability to draft mail e.g (circulars, weekly planners, welcome mails)
- Make outbound calls to parents for feedback, absenteeism, and admission renewal for the new session
- Maintain accurate records e.g (Student registration, credentials) and data using our Learning Management System (LMS) and Customer Relationship Management (CRM) software
- Provide administrative support to the school team, ensuring smooth day-to-day operations.
**Requirements**:
- Proficiency in LMS and CRM software
- Excellent communication, interpersonal, and customer service skills
- Ability to work effectively in a team environment
- Strong organizational and time management skills
- Good listener with patience and empathy
- Ability to maintain confidentiality and handle sensitive information.
**Qualifications**:
- Any Graduate
- (Added Advantage) Previous experience in a school backend or operations role
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
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