Customer Support Executive

17 hours ago

Gurugram Haryana, India Indwell Labs Pvt. Ltd. Full time

**Job Title: Tele - Customer Support Executive**

**Department : Delivery Operations**

**About Us**

Noa is a gut-first nutrition wellness digital platform.. We are committed to delivering science-backed wellness solutions directly to our customers. As an early-stage startup, we offer a dynamic work environment where agility, ownership, and innovation are key. Join us in shaping the future of wellness

**Role Overview**

As a Customer Support Executive, you will be part of the Customer Success Team owning the post order customer experience. The role brings in great opportunities of learning and includes winning over the dynamic challenges of working in an early stage startup.

**Key Responsibilities**
- Conduct verification calls for all new orders to ensure accuracy and confirmation.
- Handle customer inquiries and resolve issues effectively.
- Provide exceptional support in both Hindi and English (spoken and written).
- Maintain daily operational report on Tracker / CRM
- Assist with other customer-related tasks as needed.

**Key Qualifications**
- *Experience: 6months-1 yr in Tele
- Customer Support / Sales in operations, logistics, or e-commerce (startup experience preferred).
- *Language - Hindi and English, (knowing a south indian language will be helpful not a blocker)
- *Technical Skills: Basic Data entry in Excel for reporting.
- High level of ownership and ability to thrive in a fast-paced environment.
- Familiarity with CRM tools and order management systems is an advantage.
- Analytical mindset with a focus on process improvement.

**Working Hours & Location**:

- 6 day a week with Tuesday off / variable roasters.
- Sector 28, Gurgaon, Work from Office

**Compensation & Other Benefits**:

- Per Month
- 11-15k
- Monthly Performance Based Incentives - 100% -2k, 120% -3k

**What We Offer**
- An opportunity to be part of a high-growth startup at an early stage.
- A dynamic and collaborative work environment.
- A chance to take ownership of critical processes and contribute meaningfully to the company’s success.
- Significant learning and growth opportunities.

Pay: ₹11,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

Expected Start Date: 24/02/2025

  • Customer Care Executive

    1 week ago

    Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...

  • Customer Support Executive

    4 days ago

    Gurugram, Haryana, India Cubnet Services Full time

    **Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...

  • Customer Support Executive

    17 hours ago

    Gurugram, Haryana, India Cubnet Services Full time

    **Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...

  • Customer Support Executive

    2 days ago

    Gurugram, Haryana, India CORPAVENUE Full time

    **Location**: Gurgaon, Haryana **Role**: International Customer Support Executive As a **Customer Support Executive**, you will be responsible for handling international voice calls, resolving customer queries efficiently, and maintaining high levels of professionalism and empathy throughout the interaction. You’ll be part of a dynamic team that supports...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India AFFLY IMPEX PRIVATE LIMITED Full time

    **Job Title**: Customer Support Executive **Company**: Affly Impex Pvt. Ltd. **Location**: Sikanderpur, Gurugram **Salary**: ₹2.5 - ₹3.5 LPA **Experience**: Minimum 2 Years **Working Days**: Monday to Saturday Affly Impex Pvt. Ltd. is hiring an experienced **Customer Support Executive** to join our growing team in Gurugram. We’re seeking a proactive...

  • Customer Support Executive

    1 week ago

    Gurugram, Haryana, India CORPAVENUE Full time

    As a **Customer Support Executive**, you will be responsible for handling international voice calls, resolving customer queries efficiently, and maintaining high levels of professionalism and empathy throughout the interaction. You’ll be part of a dynamic team that supports customers from around the globe, ensuring excellent service delivery in line with...

  • Customer Support Executive

    17 hours ago

    Gurugram, Haryana, India Indwell Labs Pvt. Ltd. Full time

    **Job Title: Tele - Customer Support Executive** **Department : Delivery Operations** **Key Responsibilities** - Tele-calling for post order delivery operations. - Solve Customer problems for accepting digital orders. - Coordinate with delivery partners and customer for successful delivery rate. - Execute coupons and discounts for higher delivery...

  • Customer Support Executive

    1 week ago

    Gurugram, Haryana, India Mobishastra Technologies Private Limited Full time

    Anantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApp’s Business API, businesses can easily engage with their customers in real-time at scale! Send multiple WhatsApp messages, automate notifications, and provide efficient customer support...

  • Customer Support Executive

    2 days ago

    Gurugram, Haryana, India MNR Solutions Pvt. Ltd. Full time

    **Position**: Customer Support Executive **Location**: Gurugram **Experience Required**: 1 - 6 Years **Industry Preference**: IT Consulting **Employment Type**: Full-Time, Permanent **About the Role** **Key Responsibilities** - Resolve customer issues efficiently and professionally, ensuring a positive experience. - Maintain **accurate records** of...

  • Customer Support Executive

    17 hours ago

    Gurugram, Haryana, India Kalp Solutions Full time

    _**Job Opportunity: Customer Service Executive (Voice Process)**_ Responsibilities: Customer - Location:_ Gurgaon - Salary Range:_ ₹21,000 - ₹25,000 per month - Shift:_ Night shift with weekends off (Saturday and Sunday) - Benefits:_ Provident Fund (PF), Health Insurance, Both Side Cab Facilities **About the Role** We are excited to announce an...