CRM Coordinator

6 days ago


Kakkanad Kochi Kerala, India BLOSSOM INNERS PRIVATE LIMITED Full time

Job Title: CRM Coordinator

Department: Sales

Location: Kakkanad

Job Summary:
The CRM Coordinator will support the sales team by managing distributor and executive data, resolving CRM-related issues, training users, and ensuring smooth operation of sales processes via the CRM system.

Key Responsibilities:

- Create and manage distributor and executive profiles in CRM
- Sales Coordination
- Assist MIS Coordinator wherever required in preparing reports
- Handling daily queries from distributors/sales team and resolving queries on priority
- Resolve stock variations in the CK since as it impact billing.
- Resolving software issues including network issues/software lags etc
- The shop location in CK and actual location may vary. Since location is geo tagged, need to correct location of the shop as and when requested by sales team
- Coordinate stock returns/transfer. Inform CK team and get it done through CK company
- Channel Konnect training for sales team, Distributors & EBOs
- Coordinate Annual Stock correction in Channel Konnect
- Track travel plan of sales team and map tour plan in CK against travel claim settlement.

Competencies:
Experience with CRM tools such as Channel Konnect, Salesforce, SAP is highly desirable.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person



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