CRM Executive

4 days ago

Ernakulam North Kochi Kerala, India Emirates International Consultancy Full time

**CRM Executive**

Location: Kadavantra, Ernakulam

Gender Preference: Female Only

**Job Type**: Full Time

Language : Hindi, English, Malayalam

**Job Summary**:
**Key Responsibilities**:

- Develop and nurture strong relationships with existing and new clients.
- Act as the primary point of contact, ensuring prompt and professional communication.
- Identify and pursue new business opportunities to expand the client base.
- Understand client needs and coordinate with internal teams to deliver effective solutions.
- Document and track client interactions, feedback, and follow-up actions.
- Analyze client feedback to recommend service improvements.
- Prepare reports on client engagement, satisfaction, and business development activities.

**Qualifications and Skills**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Fluency in Hindi and English; Malayalam is an advantage.
- Strong communication, interpersonal, and negotiation skills.
- Ability to manage multiple accounts and prioritize tasks effectively.
- Proficiency in MS Word, Excel, and PowerPoint is a plus.
- **Experience in a similar field is a bonus.**

**Salary**: Will be discussed during the interview and will depend on skills and experience.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (required)

Work Location: In person

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