Customer Service

Filing shipping instruction to Shipping line and correction if any. - Handles customer service for inbound/outbound shipment. - Releasing Bill of lading to customer as soon as vessel sailed. - Arrange Import shipment and co-ordination with overseas agents for pick up. - Internal co-ordination with Shipper and Liners for smooth operation. - Follow up with...

**Job Type**: Full-time **About Us**: We are a growing freight forwarding and logistics company providing end-to-end solutions in international and domestic cargo movement. We pride ourselves on delivering reliable, cost-effective, and customer-centric services. We are looking for a motivated **Customer Service Executive** to join our team and ensure smooth...

Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo. Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment. Responsible for managing and reviewing...

Handle Inbound Calls: Answer and manage incoming customer calls efficiently, ensuring a high level of customer service and satisfaction. - Resolve Customer Issues: Identify and resolve customer issues and concerns promptly and accurately, maintaining a positive attitude. - Provide Product Information: Offer detailed information about products and services,...

Hiring for the role of a CSR for a Product based Healthtech Company, a flagship company funded by a reputed Pharma group. **Position**:Customer Service Executive** **Responsibilities**: - Address customer inquiries, concerns, and requests in a prompt and professional manner. - Understand and effectively communicate information about our products,...

**Customer Service - Inbound Voice Process** Handling customer queries, Solving queries of customers through Voice Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Good English communications skills Ability to listen and active...

**Job Title**: VIP Services - Night Shift **Key Responsibilities**: - Provide personalized support to customers, addressing their queries and concerns efficiently. - Ensure a seamless experience for customers availing of premium services. - Maintain accurate records of customer interactions and follow-ups in the CRM system. - Build rapport with customers...

Preferred upto 2 years prior Customer Service Experience or university degree ▪ Fluent in English ▪ Capable of working in a dynamic team environment ▪ Works within established procedures with a moderate level of supervision with an ability to make sound decisions by assessing each situation using standard procedures ▪ Computer Skills, preferably...

**. VIP Service - (Customer service + Renewals)** **Minimum 1 years of experience in Customer service + / upsells / renewals.** Need Excellent English communication.**Qualification**: - HSC passed.**Salary - 25k - 35K IH - depends on the last drawn** What you will do in this role - Manage post-sales experience and service of premium members of VIP...

**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...