Helpdesk-corporate Client:mediassit Tpa Pvt Ltd
7 days ago
Job description
Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
Non voice coordinator
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Voice coordinator
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
**Salary**: ₹100,000.00 - ₹200,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Baroda, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- TPA: 1 year (required)
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