Helpdesk-corporate Client:mediassit Tpa Pvt Ltd

7 days ago


Vadodara, India Medi Assist Insurance TPA Pvt. Ltd. Full time

Job description

Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.

Non voice coordinator
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

Voice coordinator
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

**Salary**: ₹100,000.00 - ₹200,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Baroda, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- TPA: 1 year (required)


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