Travel & Tourism Trainer

18 hours ago

Barasat, India Need Eighty Two Forex and Travels Pvt. Ltd. Full time

**Company**: Need Eighty Two Forex and Travels Private Limited
**Position**: Travel & Tourism Trainer
**Location**: 125/2, Taki Rd, Kalikapur, Barasat, Kolkata, West Bengal 700124

**Job Summary**:
**Key Responsibilities**:
**1. Training & Development**:

- Design and deliver comprehensive training modules on travel and tourism operations, ticketing (air, train), hotel bookings, visa and immigration processes, and customer service.
- Conduct both classroom and on-the-job training sessions for new and existing employees.
- Evaluate training effectiveness and provide feedback for continuous improvement.

**2. Industry Knowledge & Compliance**:

- Keep staff updated on the latest travel industry trends, policies, and regulations.
- Ensure employees are aware of and comply with company policies, government rules, and statutory requirements related to travel and tourism.

**3. Skill Enhancement & Soft Skills**:

- Develop programs to improve communication, interpersonal, and problem-solving skills.
- Train staff to handle customer inquiries, complaints, and provide high-quality service.

**4. Operational Support**:

- Assist in creating standard operating procedures (SOPs) for various departments such as ticketing, tour operations, hotel coordination, and visa services.
- Collaborate with management to identify skill gaps and training needs.

**5. Performance Monitoring & Reporting**:

- Assess employee performance post-training and provide reports to management.
- Recommend additional training or coaching for underperforming staff.

**Qualifications & Skills**:

- Bachelor’s degree in Travel & Tourism, Hospitality, or related field.
- Minimum 3 years of experience in the travel and tourism industry, preferably with experience in training or mentoring staff.
- Strong knowledge of airline and railway ticketing systems, hotel bookings, visa processes, and travel regulations.
- Excellent communication, presentation, and interpersonal skills.
- Ability to motivate and inspire staff, with strong organizational skills.

**How to Apply**:
**“Application for Travel & Tourism Trainer - [Your Name]”**

**Job Type**: Part-time

Pay: ₹2,000.00 - ₹5,000.00 per week

Expected hours: 5 per week

Work Location: In person

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