Air Ticket Executive

5 days ago

Barasat, India Need Eighty Two Forex and Travels Pvt. Ltd. Full time

**Job Title**: Air Ticket Executive

**Location**: 125/2, Taki Rd, Kalikapur, Barasat, Kolkata, West Bengal - 700124
**Company**: Need Eighty Two Forex and Travels Pvt. Ltd.
**Employment Type**: Full-Time

**About Us**

Need Eighty Two Forex and Travels Pvt. Ltd. is a leading company in the Travel & Tourism, Forex, and Medical Tourism industry. We specialize in customized domestic & international tour packages, air ticketing, foreign exchange services, and medical tourism solutions. We are looking for an **Air Ticket Executive** to join our growing team.

**Key Responsibilities**
- Handle domestic and international air ticket booking, reissuance, and cancellation.
- Work on GDS/CRS platforms (Amadeus, Galileo, Sabre, etc.) to issue and manage tickets.
- Provide accurate fare quotes and best flight options to clients.
- Maintain knowledge of airline rules, policies, and procedures.
- Resolve ticketing issues, flight schedule changes, refunds, and revalidations.
- Coordinate with airlines, consolidators, and customers for smooth operations.
- Ensure proper documentation for bookings, cancellations, and refunds.
- Upsell travel services like insurance, hotel, and transfers whenever possible.
- Maintain client relationships by providing excellent customer service.

**Requirements**:

- Minimum 1-3 years of experience in air ticketing (domestic & international).
- Hands-on experience with GDS/CRS systems (Amadeus, Galileo, or Sabre).
- Strong knowledge of airline fares, routes, and ticketing procedures.
- Good communication and customer service skills.
- Ability to handle pressure, multitask, and resolve queries quickly.
- Graduate in any discipline (Travel & Tourism diploma preferred).

**Key Skills**
- Air Ticketing & Reservation
- GDS/CRS Systems (Amadeus, Galileo, Sabre)
- Fare Calculation & Rules
- Customer Relationship Management
- Problem-Solving & Accuracy

**Salary Range**

₹20,000 - ₹30,000 per month (Negotiable as per experience and skills)

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

- Barasat, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

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