Medical Tourism Manager

7 days ago

Barasat WB IN Need82 Full time

Job Title Medical Tourism Manager Company Need Eighty Two Forex and Travels Private Limited Address 125 2 Taki Road Kalikapur Barasat Kolkata West Bengal - 700124 - Medical Tourism Manager Position Overview We are seeking a knowledgeable and service-driven Medical Tourism Manager to lead and manage all medical travel operations for international and domestic patients The ideal candidate will coordinate with hospitals doctors patients travel partners and internal teams to create smooth and efficient medical tourism experiences This role requires strong communication medical process understanding and high professionalism Key Responsibilities 1 Patient Coordination Case Handling Handle enquiries from domestic and international patients seeking medical treatment Understand patient needs medical reports and treatment requirements Coordinate with hospitals doctors for treatment plans cost estimates and appointment scheduling Provide end-to-end guidance to patients and their families throughout the process 2 Hospital Healthcare Partner Management Build and maintain relationships with hospitals clinics specialists and diagnostic centers Negotiate corporate rates packages and service agreements with healthcare providers Ensure timely communication between patients and medical partners 3 Travel Logistics Management Coordinate patient travel arrangements including flights visas accommodation transport and translators Ensure smooth airport pick-up drop and transportation assistance during treatment duration Manage stay arrangements for patients attendants and follow-up visits 4 Documentation Compliance Assist patients with medical visas documentation and necessary approvals Maintain patient records hospital agreements and treatment documentation Ensure all operations follow company and healthcare compliance standards 5 Marketing Business Development Promote medical tourism services through digital marketing agents and global partners Build collaborations with overseas consultants facilitators and local networks Identify new markets and develop medical tourism packages for various treatments Prepare marketing content brochures and awareness materials 6 Operational Management Reporting Prepare weekly monthly reports on patient enquiries conversions and revenue Track treatment progress service quality and overall patient satisfaction Resolve issues and escalations related to hospitals travel or accommodation Required Qualifications Skills Bachelor s Master s degree in Healthcare Management Tourism Hospitality or related field 3-5 years of experience in medical tourism hospital coordination or healthcare operations Strong understanding of medical procedures hospital operations and patient handling Excellent communication skills English Hindi Bengali knowledge of foreign languages is a plus Good negotiation coordination and relationship management skills Proficiency in MS Office CRM tools and documentation handling Ability to work with international patients and handle sensitive situations professionally How to Apply Interested candidates are invited to send their updated CV to humanresources need82 in Job Types Full-time Permanent Pay 25 000 00 - 45 000 00 per month Work Location In person

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