Branch Operations Associate

Our Client has appointed us to identify and hire a **Brand Operations Manager**

**Short description of company**: A Mumbai-based, creative-led kidswear label specializing in premium denim and casual apparel for boys aged 2 to 14. The brand combines high-quality fabrics, stylish wash effects, and durable construction to offer fashion-forward designs for active young explorers.

**Company’s vision**: Already having gained a strong presence across retail and direct-to-consumer channels, it aims to redefine the children' s apparel space.

**The best part about this role**:

- Hands-on exposure to management, e-commerce, marketing, and B2B operations in a fast-growing fashion brand.
- Creative learning environment with opportunities to support photoshoots and work closely with production teams.
- If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

**Salary range**:Up to 5.4 LPA

**Location**: Malad (E), Mumbai (on-site)

**Working days**: Monday to Saturday (6 days a week) 10 AM - 7 PM

**Meet Your Manager**: A second-generation entrepreneur committed to upholding his family's legacy of quality and trust. With a hands-on approach and a focus on long-term growth, he emphasizes uncompromising standards, especially in children's apparel. Transitioning from wholesale to a modern D2C model, he continues to build the brand on enduring values and customer relationships.

**You will be responsible for these Key Responsibility Areas (KRAs)**:

- E-commerce Operations: Manage daily D2C order processing, inventory updates, and platform coordination (especially Shopify).
- B2B Coordination: Support wholesale operations by liaising with partners, managing order flow, and ensuring timely fulfillment.
- Marketing Support: Coordinate with marketing teams, assist with content scheduling, and ensure basic social media tasks are executed.
- Photoshoot & Product Management: Help organize product shoots, maintain visual asset libraries, and support listing updates.
- Factory & Workflow Oversight: Work from the Malad East facility to streamline internal processes and ensure smooth day-to-day functioning by aligning with different teams.

**Your Key Performance Indicators (KPIs)**:

- **Order Fulfillment Accuracy and Timeliness** - Maintain accuracy in order processing and ensure on-time dispatch for D2C and B2B orders.
- **Platform and Listing Efficiency**- Ensure all e-commerce listings are up-to-date, with less downtime or listing errors monthly.
- **Marketing Coordination Effectiveness** - Timely execution of marketing tasks (social media posts, photoshoots, etc.) with on-schedule completion rate.

**Who We're Looking For**
- Minimum 1 year of experience in any of the following: D2C e-commerce platforms (eg. Shopify), B2B coordination, or direct exposure to the garment industry.
- Basic knowledge of social media, setting up online ads, and digital coordination.
- Strong organizational and communication skills to manage day-to-day operations, marketing coordination, and photoshoots.
- A collaborative mindset and the ability to thrive in a fast-paced, factory-based environment.
- An eye for detail and a willingness to learn and grow with a growing brand.

Pay: Up to ₹540,000.00 per year

Schedule:

- Day shift

**Experience**:

- Branch Operations: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person