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Here's a more detailed breakdown:
Key Responsibilities:
- Sales and Business Development:
- Driving revenue generation through sales of various banking products and services.
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- Identifying and capitalizing on cross-selling and upselling opportunities.
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- Acquiring new customers and deepening relationships with existing ones.
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- Meeting and exceeding sales targets for liabilities, retail assets, and other banking products.
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- Customer Relationship Management:
- Providing excellent customer service and ensuring customer satisfaction.
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- Handling customer inquiries and resolving issues effectively.
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- Building and maintaining strong relationships with both retail and corporate clients.
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- Branch Operations and Management:
- Managing the daily operations of the branch, ensuring smooth and efficient functioning.
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- Overseeing staff performance, providing guidance, and conducting performance reviews.
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- Ensuring compliance with bank policies, procedures, and regulatory guidelines.
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- Managing branch resources, including staff, finances, and physical infrastructure.
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- Team Leadership:
- Motivating and inspiring the branch team to achieve business goals.
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- Providing coaching and mentorship to branch staff.
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- Fostering a positive and collaborative work environment.
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- Risk Management and Compliance:
- Ensuring adherence to all relevant banking regulations and internal policies.
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- Identifying and mitigating potential risks associated with branch operations.
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- Maintaining the safety and security of bank and customer assets.
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Skills and Qualifications:
- Strong sales and business development skills.
- Excellent
