Customer Support Executive

3 days ago


Andheri East Mumbai Maharashtra, India Xech Technologies Pvt Ltd Full time

**Customer Support Executive**

**Company Name : Xech Technologies Private Limited**
**Industry : Consumer Electronics**

**Roles and Responsibilities**:

- Need to attend the all calls and understand customer dissatisfaction.
- Prompt and polite reply through all communication channel like Whatsapp, Website Message and Mail.
- Follow up with internal technical team for repair or replacement of product
- Booking courier for deliver product to customer
- Sound Technical knowledge about electronics items and appliances
- Ability to solve customer query
- Discuss with customer on poor rating and resolve problems

**Qualification**:

- Must be Graduated in any stream
- Problem Solving Approach
- Must be patience and Soft Spoken Person

PayScale **:Between Rs. 25000 to Rs. 35000/-**

Pay: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Work Location: In person



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