Customer Support Executive

6 days ago

Andheri East Mumbai Maharashtra, India Zlade (Neo Aegis Personal Care Pvt Ltd) Full time

**Customer Support Executive
- JD**

**Requirement
- 2**

**Communication Skills**
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills - ability to clearly understand and state the issues that the customers present
- Good composition skills - ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently

**Computer Knowledge/Skills**
- Ability to use a desktop computer system
- Familiarity with Google Workspace.
- Excellent typing skills
- Demonstrates understanding of the Internet, Home website, and competitor websites
- Demonstrates an ability to successfully navigate websites
- Demonstrates an ability to learn on the Job
- Ability to successfully adapt to changes in the work environment

**Customer Focus**
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Ability to deal with multiple stakeholders at once.
- Demonstrates interpersonal skills with a diverse customer base
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including the daily schedule as assigned
- Flexible with the working schedule; may be expected to work weekends, holidays and events

**Problem Solving Skills**
- Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned
- Ability to approach problems logically and rationally
- Action oriented and self-disciplined
- Organized and detail-oriented
- Ability to quickly and effectively prioritize work time in various departments to meet business need
- Ability to maintain composure in highly escalated situations

Qualifications Required
- Any graduate/ PG is eligible to apply
- Minimum 2 years of Experience in CSE role.

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

  • Customer Support Executive

    3 days ago

    Andheri East, Maharashtra, India conscious food pvt ltd Full time ₹ 29,000 - ₹ 35,000 per year

    Role Title - D2C & Customer Support ExecutiveRole OverviewWe are seeking a D2C & Customer Support Executive who will be the first point of contact for our customers, ensuring smooth resolution of queries, accurate order management, and a delightful post-purchase experience. The role also involves supporting D2C operations, coordinating with cross-functional...

  • Customer Support Executive

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India Tcp Corps Outsourcing llc Full time

    **Position**: Customer Support Executive **Job Time**: 10:00 AM to 7:00 PM **Working Days**: 5 days a week (off days will be either Friday-Saturday or Sunday-Monday) **Location**:Andheri East, Mumbai, Maharashtra 400069 **Compensation**: Up to ₹4 LPA (fixed) **Roles & Responsibilities**: **Training and on-boarding of students post sales** Delivering...

  • Customer Support Executive

    2 days ago

    Andheri East, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time

    **Customer Support Executive** required in one of the leading career counselling company named as "**NEET ADVISOR PRIVATE LIMITED**" We play a crucial role in guiding and supporting students who are preparing for the National Eligibility cum Entrance Test (NEET). **Job Functions**: - Career Counselling, Public speaking **AGE CRITERIA**: - **21- 30 YEARS**...

  • Customer Support Executive

    4 days ago

    Andheri East, Mumbai, Maharashtra, India Xech Technologies Pvt Ltd Full time

    **Customer Support Executive** **Company Name : Xech Technologies Private Limited** **Industry : Consumer Electronics** **Roles and Responsibilities**: - Need to attend the all calls and understand customer dissatisfaction. - Prompt and polite reply through all communication channel like Whatsapp, Website Message and Mail. - Follow up with internal...

  • Customer Support Executive

    1 week ago

    Andheri East, Mumbai, Maharashtra, India sunrise realty Full time

    **Product Knowledge**: Acquire in-depth knowledge about the company's products or services to effectively address customer inquiries and provide accurate information. - **Communication**: Communicate effectively with customers to understand their needs, provide assistance, and ensure a positive experience. This includes active listening and clear...

  • Customer Support Executive

    3 days ago

    Andheri East, Maharashtra, India Peora Fashions Pvt Ltd Full time ₹ 88,800 - ₹ 3,55,200 per year

    Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

  • Customer Support Executive

    3 days ago

    Andheri East, Maharashtra, India VC InMotions Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

  • Customer Support

    2 weeks ago

    Andheri East, Mumbai, Maharashtra, India Olives Suppliers and Marketers Full time

    **Job Title: Client Sales Support Executive** **Location**: Andheri Timing : 8:30- 5 **Key Responsibilities**: - **Performance Review and Reporting**: - Prepare New Product Performance Reviews. - Compile the priority Report on a monthly basis. - Generate Distributor-wise Priority Reports on a quarterly basis. - Create and manage the Monthly Sales...

  • Customer Support Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India one portfolio advisory pvt ltd Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

  • Customer Support Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Customer Support Executive.** **Qualification**: Graduation **Experience**: 1-2 years **Location**: Andheri (Sakinaka) We are seeking a dedicated and customer-focused individual to join our team as a Customer Support. As a Customer Support, you will be responsible for providing exceptional service...