Customer Support Executive

2 days ago

Andheri Mumbai Maharashtra, India SaffronBizz Solutions LLP Full time

We have an excellent opportunity for the profile of **Customer Support Executive.**

**Qualification**: Graduation

**Experience**: 1-2 years

**Location**: Andheri (Sakinaka)

We are seeking a dedicated and customer-focused individual to join our team as a Customer
Support. As a Customer Support, you will be responsible for providing exceptional service to
our clients and ensuring their satisfaction with our products and services. In this role, you will
have the opportunity to actively engage with our clients, address their inquiries, and resolve
any issues they may encounter. If you have a passion for customer service and enjoy working
in a fast-paced environment, we would love to hear from you.

**Responsibilities**:

- Respond to customer inquiries and provide timely and accurate information
- Address customer concerns and resolve any issues in a professional and efficient manner
- Collaborate with cross-functional teams to ensure optimal customer experience
- Maintain a high level of product knowledge to effectively assist customers
- Identify opportunities to upsell and generate additional revenue
- Escalate complex or unresolved issues to the appropriate department
- Keep accurate records of customer interactions and transactions

**Requirements**:

- High school diploma or equivalent; associate's or bachelor's degree preferred
- Proven experience in customer service or related field
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and ability to think critically
- Ability to multitask and prioritize tasks effectively
- Proficient in using customer support software and technology
- Strong attention to detail and accuracy

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7039030614

  • Customer Support Executive

    1 week ago

    Andheri, Mumbai, Maharashtra, India City Credit Management Full time

    **We Are Hiring - Customer Support Executive (Tele caller)!** **Position**: Customer Support Executive (Paralegal Team) **Salary**: ₹2.4 LPA - ₹3.0 LPA **Shift**: Pure Day Shift (9 AM - 6:30 PM) **Work Schedule**: 6 days/week (1 Saturday off/month) **Company Description** Single Debt is India’s first and only Debt Management Company, leading the...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Support Executive

    2 days ago

    Andheri, Mumbai, Maharashtra, India docterz health tech labs Full time

    **Job Title: Customer Support Executive** **Location - Mumbai ( Andheri )** **Job Summary**: We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure customer satisfaction through timely resolution. **Key Responsibilities**: Resolve customer issues efficiently and professionally. Maintain...

  • Customer Support Executive

    2 weeks ago

    Andheri, Maharashtra, India docterz health tech labs Full time ₹ 3,84,000 - ₹ 4,80,000 per year

    Job Title: Customer Support ExecutiveLocation - Mumbai ( Andheri )Job Summary:We are looking for a Customer Support Executive to handle customer queries, provide accurate information, and ensure customer satisfaction through timely resolution.Key Responsibilities:Handle inbound & outbound calls, emails, and chats.Resolve customer issues efficiently and...

  • Customer Support Executive

    1 week ago

    Andheri, Maharashtra, India Minal Infojewels Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Customer Support Executive (E-commerce – Jewellery Industry)Experience Required: 2+ Years (Mail & Chat Support)Location: Andheri east Seepz, MumbaiJob Description:We are seeking a dedicated and customer-focused Customer Support Executive with prior experience in e-commerce, preferably in the jewellery industry. The role involves handling...

  • Customer Support Executive

    1 week ago

    Andheri, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time

    Job Title: Customer Support Executive Location: Andheri, Mumbai Experience: 0-1 Years Working Hours: Monday to Saturday Industry: Any Job Description: We are looking for enthusiastic individuals to join us as Customer Support Executives. This position, based in Andheri, Malad, Mumbai, provides an excellent opportunity for fresh graduates and those with...

  • Customer Support Executive

    15 hours ago

    Andheri, Mumbai, Maharashtra, India HR Yaar Full time

    **Location**: Andheri, Mumbai **Shift**: Night shift **Job Title**: Executive / Sr. Executive **Experience**: 0.6 -5 yrs **Education**: Any Graduate **General Description** A Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts...

  • Customer Support Executive

    2 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    2 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.

  • Customer Support Executive

    2 weeks ago

    Mumbai, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service Executive Experience- Fresher to 2 Years Location- Mumbai JOB DESCRIPTION Should knowledge of Excel Should handle inbound and outbound calls. Should handle customer escalation calls. Should escalate the pending work as per escalation level. DESIRED PROFILE Diploma/Any Degree Should speak Hindi is a must.