Customer Support Executive

12 hours ago


Andheri West Mumbai Maharashtra, India City Credit Management LLP Full time

**Post** : Customer Support Executive
- **Experience**: 2 + years
- **Job Location** : Andheri (W) (Veera Desai Road)

**Roles & Responsibilities**:

- Provide accurate information about our debt management services.
- Assist clients in understanding the debt management process and available options.
- Work with clients to gather necessary information and documentation for enrollment in debt management process.
- Collaborate with other departments to address client concerns and resolve issues effectively
- Maintain detailed and accurate client records in the customer relationship management (CRM) system.
- Continuously strive to improve customer support processes and contribute to a positive team environment.
- Adhere to regulatory guidelines and company policies when interacting with clients.
- High school diploma or equivalent; bachelor’s degree preferred.
- Prior experience in customer support or a related field.
- Excellent communication skills, both verbal and written.
- Strong empathy and ability to remain calm and supportive when dealing with clients experiencing financial stress.
- Proficiency in using customer support software and CRM systems
- Commitment to maintaining client confidentiality and data security
- Should be able to speak Tamil, English and Hindi.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

**Speak with the employer**

+91 7738887819



  • Andheri West, Mumbai, Maharashtra, India Syscon Infotech Full time

    Job Description : Looking for a person as a Customer Support Executive with Good Communication Skills and Good Computer Knowledge.


  • Andheri West, Mumbai, Maharashtra, India Zero Digit Full time ₹ 87,000 - ₹ 6,00,000 per year

    This position is open to Mumbai-based female candidates only.Company Website: We are seeking a proactive and customer-focused Technical Customer Support Executive to join our team. The successful candidate will be responsible for providing excellent customer service and support through phone calls and messaging platforms. This role requires an individual...


  • Andheri West, Mumbai, Maharashtra, India Comfort Grid Technologies Pvt. Ltd. Full time

    Walk in Interview Time: - 11:30 am to 6:00pm Address: **Comfort Grid Technologies Pvt Ltd.** **304,3rd Floor, Maruti Business Park,** **Fun Republic Lane,** **Andheri West - 53.** - Urgent opening in The Sleep Company for Customer support executive Number of openings : 10 Job Description: We are hiring for the position of Customer Support Associate for...


  • Andheri West, Mumbai, Maharashtra, India Aliqan Technologies Full time

    **Job title**: CRM - Customer support executive **Fresher & Experience both can apply** **Benefit**:PF/Health Insurance/ESOP/Yearly Bonus **Roles Responsibilities**: - Handle inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions.. - Ensure you follow the customer service script...


  • Andheri West, Mumbai, Maharashtra, India City Credit Management LLP Full time

    **Post** : Customer Support Executive - **Experience**: 2 + years - **Job Location** : Andheri (W) (Veera Desai Road) **Roles & Responsibilities**: - Provide accurate information about our debt management services. - Assist clients in understanding the debt management process and available options. - Work with clients to gather necessary information and...


  • Andheri, Mumbai, Maharashtra, India City Credit Management Full time

    **We Are Hiring - Customer Support Executive (Tele caller)!** **Position**: Customer Support Executive (Paralegal Team) **Salary**: ₹2.4 LPA - ₹3.0 LPA **Shift**: Pure Day Shift (9 AM - 6:30 PM) **Work Schedule**: 6 days/week (1 Saturday off/month) **Company Description** Single Debt is India’s first and only Debt Management Company, leading the...


  • Andheri West, Mumbai, Maharashtra, India M G Associates Full time

    **Job description** Customer interactions: Respond to customer inquiries, questions, and feedback Issue resolution: Resolve customer issues and complaints Customer satisfaction: Ensure customers have a positive experience and are satisfied Team management: Hire, train, and monitor customer support representatives Process improvement: Create and improve...


  • Andheri West, Mumbai, Maharashtra, India Job Matchmakers Full time

    Key Responsibilities: Handling Inquiries: Answer customer questions about products, services, and policies, providing accurate information. Resolving Issues: Address customer complaints, offer solutions, and follow up to ensure resolution. Providing Support: Guide customers on how to use products or services effectively, and troubleshoot technical...


  • Andheri, Mumbai, Maharashtra, India Agent Ai Technologies Pvt ltd Full time

    Customer support Executive Responsibilities: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring...


  • Andheri West, Mumbai, Maharashtra, India Datrax Services Pvt Ltd Full time

    **Job Title**: Customer Support Executive **Location**: Malad, Mumbai **Experience**: 2-5 Years **Working Hours**: Monday to Friday, 5:30 pm to 2:30 am **Industry**: Any **Key Responsibilities**: Customer Service and Retention: Execute cross-selling strategies to enhance customer satisfaction and contribute to revenue generation. Collect and collate...