Customer Relationship Associate

1 week ago


Mumbai, India Epicenter Technologies Pvt. Ltd Full time

Greeting of the Day

Urgent opening for international voice process for 1st party collections process, we are looking for young and dynamic professionals wanting to make their careers or to take their careers to the next level.

Job Role
- Customer Relationship Associate (CRA)

Salary range
- 2.37 LPA to 4 LPA

Job description

Keep track of assigned accounts to identify outstanding debts

Collect payments on past due bills

Negotiate payoff deadlines or payment plans

Handle questions or complaints

Investigate and resolve discrepancies

Update account status and database regularly

Adhere to the policies according to the SOP

Ability to work in rotational shifts (US) 5:30pm to 10:30am

Eligibility

Minimum HSC(12th) or equivalent from a recognised board

Proficiency in English language (verbal and written)

Should be a resident in Mumbai (western line preferred)

Job location - Bhayander West (Mumbai)

**Benefits**:

- Work with a leading and established BPO in the industry
- Transport facilities
- Monthly performance based incentives
- PF(optional) and medical cover
- Good pay for Overtime (upon process requirement)

WhatsApp for more details

HR Arzoo
- 9999759879

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Are you a fresher or experienced?
- Are you willing to travel Bhayender west office?
- Do you reside near by to Bhayender west?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- customer service or you are a fresher: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 9999999999



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