Customer Relationship Executive

7 days ago


Kanjurmarg Mumbai Maharashtra, India Shiv Sai Associate Full time

Attending to all client phonecall enquiries received from newspaper inserts, references, newspaper ads or marketing activities
- Validation of client information as per our criteria and recording of the same in internal databases
- Fix appointments of the clients for the experience centre visits. Meet and greet them once they visit
- Be the intermediary between them and design teams for initial requirements
- Post the initial conversation the CRE would schedule and coordinate the meetings with the client.
- Give a tour of the experience centre if needed
- The CRE shall follow up with the client and reschedule if case another visit is needed and give heads-up to internal teams regarding the same
- The CRE shall keep a record and maintain the data of all the meetings and visits in a diligent manner

**Salary**: ₹50,000.00 - ₹64,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have Hospitality Industry experience of 6 years
- Basic ERP Sstem Knowledge You have it?

**Experience**:

- HNI client: 7 years (required)
- Customer service: 6 years (required)

**Language**:

- English (required)



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