Sales & CRM Coordinator

12 hours ago

Palasuni Bhubaneswar Orissa, India SMART WINDOOR SYSTEMS Full time

Experience: 2+ years in Sales Coordination / CRM Handling

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About Us:
At Smart Windoor Systems, we specialize in delivering modern, innovative, and durable window and door solutions. We are looking for a proactive and organized professional to join our team and play a key role in managing sales operations and client relationships.

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Key Responsibilities:

- Lead Management:
Handle incoming sales leads, make follow-up calls, and ensure timely communication through CRM.
- Sales Team Coordination:
Conduct daily team meetings, assign tasks via CRM, and ensure consistent follow-up on leads, tasks, and outstanding payments.
- Quotation Preparation:
Draft and send accurate quotations to clients as per requirements and specifications.
- Client Handling:
Welcome and manage walk-in clients at the showroom, explain products and solutions, and ensure a professional customer experience.
- Customer Support:
Respond to customer queries and complaints via phone or in person, and coordinate resolution in a timely and effective manner.
- Order Database Management:
Maintain and update a comprehensive database of all customer orders, from lead to delivery.

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Required Skills & Qualifications:

- Strong communication and interpersonal skills
- Knowledge of CRM software will be an advantage
- Ability to multitask and handle a fast-paced sales environment
- Experience in sales coordination, customer service, or administrative roles
- Proficiency in MS Office (Excel, Word, Outlook)
- Problem-solving attitude with attention to detail

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What We Offer:

- Competitive salary
- Opportunity to work with a dynamic and growth-oriented team
- Training and growth opportunities
- Supportive work environment

Pay: ₹12,000.00 - ₹17,000.00 per month

Schedule:

- Day shift

Work Location: In person

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