Customer Service Associate

2 days ago


Raipur Chhattisgarh, India upboardstart Full time

Job Title: Customer Service Associate

Department: Customer Service

Location: [Raipur, Chhattisgarh]

Job Purpose:
Key Responsibilities:

- Provide accurate and timely information to customers regarding products and services
- Troubleshoot and resolve customer complaints in a professional and courteous manner
- Maintain accurate records of customer interactions using our CRM system
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Meet or exceed customer satisfaction and productivity targets

**Requirements**:

- 12th pass
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
- Ability to learn and adapt to new systems and processes quickly

Desirable:

- Graduation degree
- 12th Pass out freshers anyone

What We Offer:

- Competitive salary and benefits
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

How to Apply:
**Job Type**: Fresher

Pay: ₹17,000.00 - ₹21,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Joining bonus

**Language**:

- Hindi (required)

Work Location: In person



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