Officer-customer Service

3 days ago


Raipur Chhattisgarh, India InterGlobe Aviation (IndiGo) Full time

**Job Posting Start Date**:6 Mar 2025

**Location**: Raipur, Chhattisgarh, IN

**Company**:InterGlobe Aviation Ltd

**We are hiring for - Officer - Customer Service - Raipur at IndiGo**.

We would like to invite you for a Face to Face Round of Interview. Please find below the Timing and Venue Details.

**Date** - 18 Feb 2025, Tuesday

**Reporting Time** - Yet to be Decided

**Venue** - Yet to be Decided

**CVs will be collected till 10 AM only**

**Application for this job is a must before coming for the interview ( Please make sure to tick YES at registered for Walk In Drive)**

**Eligibility Criteria**:

- **Educational Qualification**: Graduates from a Recognized Board or University as determined by IndiGo.
- **Desired Skills**: Good Communication Skills, Customer Service Aptitude, Open to work in rotational shifts, able to work under pressure.
- Airport Operations Experience Preferred.
- No Visible Tattoo marks/ body art
- **Age**: Up to 27 Years

Kindly check the eligibility criteria before appearing for the Interview.

**Documents to be Carried -**
- CV / Resume ( with Photo)
- Photocopy of Adhaar Card
- Photocopy of Graduation Mark sheet & Certificate

**Please Note -**

===============================================================================================

**JOB DESCRIPTION**

**Officer - AO&CS in the role of Customer Service**

**(OUText - Customer Service)**

**Job purpose**:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

**Key responsibilities and accountabilities**:
Assist customers through all procedures related to arrivals & departures in the following activities.

**Reservations & ticketing**:

- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.

**Departures**
- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.

**Arrivals**
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.

**Post flight departure**
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time

**“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”**

**=======================================**

NA



  • Raipur, Chhattisgarh, India Vinayak Trading Company Full time

    **About us** Vinayak Transport Company is a small business in Chhattisgarh 492001. We are professional and agile. Our work environment includes: - Modern office setting - Food provided - Modern office setting **Responsibilities**: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Utilize Salesforce software...


  • Raipur, Chhattisgarh, India HIRE GOOD Full time

    Job Title: Customer Service Associate Department: Customer Service Location: [Raipur, Chhattisgarh] Job Purpose: Key Responsibilities: - Provide accurate and timely information to customers regarding products and services - Troubleshoot and resolve customer complaints in a professional and courteous manner - Maintain accurate records of customer...


  • Raipur, Chhattisgarh, India MY INTERNET Full time

    **Job Responsibilities: - ** - Greet and welcome clients and visitors with a positive and friendly attitude. - Respond to inquiries and provide accurate information about the company and its services. - Maintain confidentiality of sensitive information and adhere to company policies and procedures. - Maintain a high level of professionalism and empathy...


  • Raipur, Chhattisgarh, India Artech Hospitality Full time

    Barista those who make Coffee All type Know all the Varity of coffee making & services **Salary**: ₹14,643.03 - ₹18,174.15 per month **Benefits**: - Food provided - Provident Fund Schedule: - Day shift Supplemental pay types: - Overtime pay **Education**: - Master's (preferred) **Experience**: - total work: 4 years (preferred) - Customer...

  • Office Assistant

    2 weeks ago


    Hirapur, Raipur, Chhattisgarh, India Placement Service Full time

    **Full job description** 1. **Administrative Support**: - Provide general administrative assistance, managing schedules, coordinating meetings, and handling correspondence for various departments, including sales. 2. **Office Organization**: - Maintain an organized office environment, manage filing systems, and ensure supplies are stocked, including...


  • Raigarh, Raipur, Bilaspur, Chhattisgarh, India ********** Full time

    Job Description **Now Hiring: Customer Service Representatives in Banking Operations! ** **Job Title: ** Customer Service Representative **Locations: **Raipur, Raigarh, Bilaspur (Chhattisgarh) **Role Overview: ** Join our team to handle customer queries through calls, emails, and chat support, ensuring top-notch satisfaction and support. **Key...


  • Raipur, Chhattisgarh, India Doors & Decors Full time

    We are looking for a skilled and responsible **Customer care executive**to handle daily computer-related tasks and assist in customer engagement activities. The role requires basic office operations, Excel work, and occasional field tasks like capturing customer feedback. **Key Responsibilities**: - Perform **basic computer operations** and **data...


  • Raipur, Chhattisgarh, India nirvana_association Full time

    **Front Office Executive Job DescriptionPosition**: Front Office Executive**Location**: [Company Location]**Employment Type**: Full-time/Part-time**Salary**: [As per company standards]**About the Role**: **Key Responsibilities**: - **Reception & Guest Handling**: - Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere. -...


  • Raipur, Chhattisgarh, India Rathi Build Mart Full time

    **Customer Care Executive - Job Description (JD)Job Title**: Customer Care Executive**Location**: [Specify Location]**Department**: Customer Support / Service**Reporting To**: [Supervisor/Manager Name]**Employment Type**: Full-time / Part-time**Job Summary**: **Key Responsibilities**: Handle inbound and outbound calls professionally. Resolve complaints and...

  • Office Assistant

    4 days ago


    Raipur, Chhattisgarh, India Wallfort Group Full time

    An office assistant role typically requires exceptional communication skills, proficiency in Microsoft Office Suite, and strong organizational abilities. A good office assistant should be adaptable, capable of multitasking, and should possess strong problem-solving traits. Experience - **Clerical Experience**: Prior work in an administrative setting dealing...