Customer Success Associate
13 hours ago
We at Awarathon are looking for, a passionate and entrepreneurial personnel, for Customer
Success Associate. He must not only be interested in building Brand Awarathon with customer
centricity but also exhibit the urge of making a difference in the sales technology space.
About Awarathon
We are a first-of-its-kind AI-enabled, video role-play platform which ensures your sales teams make
the perfect pitch. Consistently.
Our proprietary AI trainer breaks down each element of the perfect sales pitch to provide actionable
feedback to reps, so that your company’s message is communicated consistently. From body
language to gestures to contextual speech intent, the software maps every key knowledge and skill
parameter. Robust, customizable reports help you identify critical gaps and improvement areas.
Since its launch, the Awarathon Platform has seen extensive usage by various trusted brands
(including Dr. Reddy's, Glenmark, Bajaj Housing Finance, Sun-pharma, IPCA, Mankind, OPPO
Phones, etc.).
Our clients have on an average seen (1) up to 40% reduction in new hire onboard time (2) up to 60%
reduction in training cost (3) substantial increase in sales, since the regular usage of our platform.
Job Responsibilities:
We have opening for 2 positions Associate & Senior Associate
Freshers are most welcome.
Builds market position by researching, locating, developing, defining, negotiating, and closing busi-ness relation-ships.
Key Responsibilities
- Liaise with back-end teams/systems to ensure timely and accurate receipt of data.
- Ensure timely renewal intimation to all stakeholders (internal/external).
- Research on markets and industries in which we can make our presence.
- Effective negotiation and persuasion to safeguard the identified revenue base.
- Offerings value added propositions by means of upsell and cross sell across the offering.
- Ensure running of successful POC.
- Follow through to closure, the renewal order process with the customer in conjunction with
backend support teams.
Requirement
- 0-3 years (or plus) of experience in business development
- Minimum requirement - graduate in B.COM/M.COM/MBA in Marketing or equivalent
- Strong in client connection and client services
- Ability to create comprehensive presentations to pitch to clients
- Excellent interpersonal, good communication skills in English
- Strong responsibility, self-motivated, able to work under high pressure
- A passion for Business development and a drive to succeed
Other knowledge/skills
Requisite Skills:
- Sales Operations
- Research skills
- Presentation skills
- Collaboration
- Excellent Communication Skill
- Good Analytical Skill
Technical:
- Knowledge of Telecom Products & Services
- Microsoft Office
Functional:
- Sales Management
- Do Research on new target client profiles
- Enterprise Customer Relationship Management
Behavioral:
- Dynamic, go-getter with a customer-centric approach
- Superior presentation skills
Location: Mumbai
CTC (Annual): 3-5L
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹300,000.00 - ₹450,000.00 per year
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
Work Location: In person
Application Deadline: 24/12/2024
Expected Start Date: 01/01/2025
-
Customer Success Associate
2 weeks ago
Mumbai, Maharashtra, India Hemocean outsourcing Full timeCustomer Success Associate Responsibilities Being the first point of contact for customers and handle all customer inquiries Building relationships with customers and ensuring they are satisfied with the company’s products and services Assisting customers with any issues or problems they have Answering customer questions and providing information about...
-
Customer Success Associate
2 days ago
Andheri, Maharashtra, India Umanist Staffing Full time ₹ 3,00,000 - ₹ 4,00,000 per yearCustomer Success AssociateHandling existing customers and ensuring smooth renewals of services/products.Building and maintaining strong customer relationships to drive retention & loyalty.Identifying opportunities to upsell and cross-sell additional services.Delivering excellent customer service support to resolve queries and enhance client...
-
Associate Customer Success
12 hours ago
Andheri, Mumbai, Maharashtra, India Cornerstone OnDemand, Inc. Full time**We're looking for a** **Associate Customer Success - EdCast (Mumbai, India)** **EdCast, now part of Cornerstone OnDemand**, offers a unified platform designed to operate end-to-end employee experience journeys spanning learning, skilling and career mobility. Its award-winning platform is used internationally by organizations ranging from large Global 2000...
-
Customer Success Associate
13 hours ago
Marol, Mumbai, Maharashtra, India Grace Worldwide Movers Pvt Ltd Full time**Job Summary**: The **Customer Support & Success Executive** plays a pivotal role in ensuring a seamless and positive experience for customers. This role combines **customer support** with **customer success** initiatives to drive customer satisfaction, retention, and overall success, along with generating new customers for the company. The associate is...
-
Customer Success Associate
4 days ago
Powai, Mumbai, Maharashtra, India LineupX Full time**About LineupX**: LineupX is an advanced AI-Powered SaaS platform designed for ed-tech companies, revolutionizing their placement processes. Our platform helps high-growth ed-tech companies and Training and Placement organizations streamline their placement workflow and connect with thousands of potential employers. Recognized as a high-potential startup by...
-
Customer Success Associate
1 week ago
Pune, Maharashtra, India Triedge Solutions Full timeCustomer Success Associate **JOB ROLE**: - _Paid-Fixed-Range _ 6000 - 15000 Monthly The stipend is based on the interview **Job Types**: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹6,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In...
-
Customer Success Associate
4 days ago
Govandi, Mumbai, Maharashtra, India Zama Organics Full time'Zama' means tranquility in Sanskrit. This is reflected in our ethos, to nurture peace in the body and mind by way of clean eating. Our belief is simple - the food we eat directly impacts how we feel. Working directly with passionate farmers and artisans across India, we are committed to sourcing only the highest quality organic produce. At Zama Organics, we...
-
Customer Success Associate
4 days ago
Pune, Maharashtra, India Umanist Staffing Full time**Job Title: Customer Success Associate** **Location: Pune** **Work Mode: Work from Office** **Experience Required**: - Prior experience in **Customer Support (Voice Process)** in **B2B, Sales, or Motor Insurance** **Key Responsibilities**: - Handle **outbound calls** efficiently. - Provide exceptional **customer service and sales advisory**. - Address...
-
Customer Success Associate
2 weeks ago
Pune Cantonment, Pune, Maharashtra, India Actualresource Full timeJob Title: Customer Success Associate Department: Health, Motor & Life Insurance Mode of Work: Work From Office Account Type: Domestic Location: Office No 1501, 1508.Nyati Enthral, Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. Client Company: Transcom **Job Description**: We are hiring Customer...
-
Customer Success Associate
2 weeks ago
Bandra, Maharashtra, India, Mumbai BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...