Customer Success Associate
3 days ago
**Job Title: Customer Success Associate**
**Location: Pune**
**Work Mode: Work from Office**
**Experience Required**:
- Prior experience in **Customer Support (Voice Process)** in **B2B, Sales, or Motor Insurance**
**Key Responsibilities**:
- Handle **outbound calls** efficiently.
- Provide exceptional **customer service and sales advisory**.
- Address customer queries and objections effectively.
- Assist customers in understanding products and services.
**Required Skills**:
- **Excellent English communication skills** (spoken & written).
- Strong **objection-handling** and **persuasion skills**.
**Qualification**:
- **Any Graduation** (mandatory)
**Interview Rounds**:
- **HR Round**:
- **Versant Round**:
- **Operations Round**:
- **Client Round**
**Salary Range**:
- ₹28,000 CTC to ₹35,000 CTC (based on experience and last drawn salary)
**Working Days & Shifts**:
- **6 days a week** (Rotational Week Off)
- **Rotational shifts**
Pay: ₹320,000.00 - ₹340,000.00 per year
Work Location: In person
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