Customer Success Associate

3 days ago


Pune Maharashtra, India Umanist Staffing Full time

**Job Title: Customer Success Associate**

**Location: Pune**

**Work Mode: Work from Office**

**Experience Required**:

- Prior experience in **Customer Support (Voice Process)** in **B2B, Sales, or Motor Insurance**

**Key Responsibilities**:

- Handle **outbound calls** efficiently.
- Provide exceptional **customer service and sales advisory**.
- Address customer queries and objections effectively.
- Assist customers in understanding products and services.

**Required Skills**:

- **Excellent English communication skills** (spoken & written).
- Strong **objection-handling** and **persuasion skills**.

**Qualification**:

- **Any Graduation** (mandatory)

**Interview Rounds**:

- **HR Round**:

- **Versant Round**:

- **Operations Round**:

- **Client Round**

**Salary Range**:

- ₹28,000 CTC to ₹35,000 CTC (based on experience and last drawn salary)

**Working Days & Shifts**:

- **6 days a week** (Rotational Week Off)
- **Rotational shifts**

Pay: ₹320,000.00 - ₹340,000.00 per year

Work Location: In person



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