Customer Success Associate

3 days ago


Pune Maharashtra, India Celoxis Technologies Pvt. Ltd Full time

We're Hiring Customer Success Associate - Pune (Onsite) - Immediate Joiners

Are you a driven BE/BCA/MCA graduate with 0-1.5 years of experience in IT ? Do you have excellent communication skills and a passion for engaging with customers? Join Celoxis and be part of a dynamic team

Key Responsibilities:

- Collaborate with product specialists to find creative solutions to customer business problems.

*Follow-up with customers to ensure their issues have been resolved to their satisfaction.
- Engage in remote web sessions to troubleshoot technical issues at customers' end.
- Absorb pressure and keep calm ☺

What We're Looking For: Bachelor's degree in Computer Science, Engineering, or a related field.

*Excellent communication skills
- Excellent comprehension skills with the ability to read between the lines.
- Strong organizational & multitasking abilities
- Adaptability to work in shifts.

*Immediate joiners

How to Apply:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹293,521.17 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Shift allowance

Work Location: In person



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