Customer Success Associate

1 day ago


Kharadi Pune Maharashtra, India Devdort Full time

**Job Description - Customer Success Associate**

**Position**: Customer Success Associate

**Location**: Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014.

**Key Responsibilities**:

- Build and maintain strong relationships with customers to ensure satisfaction and retention.
- Assist customers with inquiries, provide product/service information, and resolve issues promptly.
- Understand customer needs and provide solutions that align with company offerings.
- Coordinate with internal teams to ensure seamless customer experience.
- Contribute to achieving customer success metrics and business growth.

**Required Skillset**:

- **Excellent communication skills in English and Hindi** (Marathi is an added advantage).
- Must have clear pronunciation with **no MTI (Mother Tongue Influence)** or **RTI (Regional Tone Influence)**.
- Strong interpersonal skills with a customer-first approach.
- Ability to handle customer queries effectively and professionally.

**Languages**:English/Hindi/Marathi

**Qualifications**: Graduate from any field (mandatory).

**Salary**: 25,000 CTC - 35,000 CTC

**Experience**:
**Shift**:

- Rotational shift for Males
- Day shift for females until 8 PM

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Rotational shift

Application Question(s):

- Do you have Bachelor's degree?
- Are you from Kharadi, Pune, Maharashtra? then apply.
- Can you speak English Language Fluently?
- Do you have work experience with Insurance?

Work Location: In person

**Speak with the employer**
+91 7096724474



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