Customer Success Associate

1 day ago


Kharadi Pune Maharashtra, India Talendid Full time

**Job Role**: Customer Success Associate

**Work Mode**: Work From Office

**Nature of Account**: Insurance

**Working Days**: 6 Days (Mon - Sat)

**Location**: Kharadi, Pune

**Key Responsibilities**:

- Make outbound calls to interested leads and provide product information.
- Understand customer needs and recommend appropriate insurance solutions.
- Build rapport with customers and maintain a high level of customer satisfaction.
- Maintain accurate and up-to-date customer records and call details.
- Achieve daily/weekly/monthly targets as assigned by the team leader.
- Collaborate with internal teams to resolve queries and ensure customer delight.

**Required Skills**:

- Excellent communication skills in **English and Hindi** (spoken and written).
- Strong interpersonal and persuasion skills.
- Good listening and problem-solving skills.
- Ability to multitask and manage time effectively.

**Eligibility Criteria**:

- **Educational Qualification**: Graduate from any field.
- **Language Proficiency**: Must be fluent in English & Hindi.

**Salary Package**:

- **Freshers**: ₹20,000 - ₹25,000 CTC per month

**Work Schedule**:

- **Females**: Day shift only (up to 8 PM)
- **Males**: Rotational shifts

Pay: ₹20,000.00 - ₹29,000.00 per month

Work Location: In person



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